Enterprise Programmer/Integration Specialist - Middlesex Community College - Military veterans preferred

Middlesex Community College


Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply.
Applications for employment are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or veteran status. Middlesex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Safety & Security Report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: https://www.middlesex.mass.edu/disclosurestatements/campsecrpt.aspx

Location: Lowell, MA Category: Full-time Staff Posted On: Tue Aug 12 2025 Job Description:

Title: Enterprise Programmer / Integration Specialist

Unit: Non-Unit Professional (NUP)

Department: Information Technology, IT Applications

Reports to: Sr. Programmer Manager

Date: August 12, 2025

General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications.

Essential Job Functions:

• Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations.
• Analyze and modify existing applications and processes, and provide recommendations for system and process improvements.
• Diagnose and resolve software issues reported to our Service Desk staff and ticket management system.
• Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools.
• Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations.
• Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards.
• Create and deploy data queries for ad hoc reporting

Other Duties and Responsibilities:

• Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities.
• May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team.
• Performs other related duties as required.

• Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following:
  • Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's.
• Experience implementing medium and large scale IT projects and customizations for ERP systems.
• 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL.
• Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET.
• Experience with RESTful web services.
• Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL.
• Experience building custom solutions using ASP.NET/MVC.
• Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously.
• Able to work independently and maintain focus on priority tasks.
• Ability to maintain change control and testing processes for modifications.
• Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities.
• Ability to create and maintain detailed testing plans and associated scripts.
• Ability to conduct research into administrative application issues and products as required.
• Participate in creation of both technical and user manuals for new and existing applications.
• Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner.
• Must be well organized and able to keep written records.
• Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization.
• Ability to create and maintain detailed testing plans and associated scripts.
• Ability to conduct research into administrative application issues and products as required.
• Participate in creation of both technical and user manuals for new and existing applications.
• Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner.
• Must be well organized and able to keep written records.
• Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization.

Preferred Qualifications:

• Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment.
• Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control.
• Bilingual skills a plus

Salary Range: $80,000 to $90,000 Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include:

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation and Personal Time
• Tuition Benefit for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program

Location: Lowell Campus with occasional travel to the Bedford campus and within the community.

Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines.

Expected Start Date: September/ October 2025

Application Deadline: September 2, 2025

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