Positio Title: SOAR Success Coach (CS25-279)
Location: Edwardsville, IL
Apply Before: 00849
Department: Equity, Div. & Inclusion VC
FLSA: Non-Exempt
Description: Description
Welcome to SIUE, where we are dedicated to the success of our students both inside and outside the classroom. As part of our Student Opportunities for Academic Results (SOAR) program, we are looking for a dynamic and enthusiastic SOAR Success Coach (CS25-279) to join our team. If you have a passion for student success, personal growth, and providing one-on-one support, this is the job for you!
You will be the personal guide and academic cheerleader for students who need that extra boost to succeed. You'll use your keen eye for detail and your knack for building meaningful relationships to monitor and track students' academic performance and well-being. Through the use of cutting-edge Learning Management Systems, you'll ensure each student has the customized support they need to meet their goals and reach their full potential.
This position is meant to provide a safe space where students feel empowered, equipped, and encouraged on their unique educational journeys. You'll work closely with each student, offering personalized advice, connecting them to resources, and helping them realize their potential. Whether it's a study tip or a pep talk, you'll be the guiding light they need to achieve academic and personal success.
What You Will Do:
- Tracking and Monitoring: Use the latest LMS tools to track student performance and provide real-time feedback. You'll get to know the ins and outs of each student's academic journey so you can offer customized, actionable advice.
- Personalized Support: Provide students with tailored strategies to navigate both academic challenges and personal hurdles. Whether it's time management, study skills, or emotional well-being, you'll be the go-to expert for all things student success.
- Goal-Setting & Pathway Planning: Work with students to identify their academic and personal goals, helping them design a clear and realistic plan to reach those goals. You'll be the spark that turns dreams into action.
- Building Relationships: Create a compassionate, approachable, and trustworthy environment where students feel heard and supported. You're not just a coach-you're a mentor and a guide.
- Resource Connector: Help students tap into the resources and support systems available on campus, from tutoring services to counseling to career advising. You'll be their personal "success toolkit.
- You'll be there for the big moments-celebrating students' successes and milestones-because every achievement, big or small, is a step forward!
Why SIUE?- Make a Difference: You'll be part of a team that genuinely cares about student success. Every day you'll have the opportunity to positively impact the lives of students.
- Supportive Environment: We offer a collaborative and inclusive workplace that values growth, creativity, and innovative solutions.
- Professional Growth: We're committed to your development, offering opportunities for continuing education and career advancement.
Ready to Soar?If you're excited to be a guiding force in the academic and personal success of students at SIUE, we'd love to hear from you. Apply today and start making a difference!
Minimum Acceptable Qualifications-Bachelor's Degree
-Strong organization, tracking, data collection, time management, and follow-up skills
-Exceptional and engaging communication skills using multiple modalities
-Ability to build relationships, work independently, and provide good judgment
-Ability to take initiative, pay careful attention to details, and maintain confidentiality
Preferred Skills/Qualifications: -Master's Degree
-2+ years of experience developing and identifying support resources to encourage student engagement, retention, and persistence
-2+ years of experience providing support in a virtual capacity
-2+ years of experience developing support programs and resources that are transferable to a virtual environment
-2+ years of experience using various contact methods including chat or text
Supplemental Information Civil Service Information: Civil Service Application - FAQs Application Instructions: How to Apply - Step by Step Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.
Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days is grounds for immediate separation.
Classification: State Universities Civil Service System Classification Number: 0055 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .
Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.
Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.
Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: careerinfo@siue.edu
EEO Statement Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.
We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu .
Benefits: SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:
- Medical, dental, and vision insurance;
- University tuition waivers (full-time employees receive 100% waiver of tuition)
- Life insurance;
- SURS retirement plan;
- Supplemental retirement savings plans;
- Paid vacation and sick leave accrual;
- Generous holiday schedule/paid holidays;
- WorkLife programs;
- Employee Assistance Program (mental health and wellness);
- Employee discounts (local and national retailers);
- Flexible Spending Account Program;
For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits
Opening Date: 07/07/2025
Closing Date: 8/14/2025 11:59 PM Central
Address: 1040 Rendleman Hall
Edwardsville, Illinois, 62026
Website: https://www.siue.edu/
Equal employment opportunity, including veterans and individuals with disabilities.
PI277262683
