ELECTRIC POWER GENERATION (EPG) RENTAL FIELD TECHNICIAN - Military veterans preferred

Carter Machinery


Location: Salem, VA 24153, USA
Category: Power Systems/Rental Operations
Posted Date: August 12, 2025
Requisition_Number: EPGRE005553
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are currently offering up to a $5,000 sign-on bonus for EPG Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Rental Technician in Salem, Virginia. The EPG Rental Technician is responsible for servicing, diagnosing and repairing EPG rental equipment for power, temperature control, air, pumps and used equipment at a Carter or customer facility. This position maintains all equipment by carrying out preventative maintenance and any required product improvement plans. Will apply advanced mechanical and basic electrical troubleshooting techniques and determine proper repair procedures on assigned work. Seeking candidates with previous experience with UPS and parallels, diagnosing and troubleshooting engine failures and performing mechanical repairs to electrical generator systems and related equipment; High school diploma or GED required.

Minimum of three years relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years’ EPG rental field experience are eligible for a $2,000 sign-on bonus. Bonuses are made in 2 equal installments at 90 days and 180 days of employment.

Requirements for the EPG Rental Technician position include:

• Must have a thorough understanding of Gensets, air compressors, fuel tanks, and pumps.
• Must be able to perform product improvement plans on Gensets, air compressors, fuel tanks, pups, UPS and paralleling.
• Must be able to work independently in the field as needed to support all PSD rental equipment.
• Must have advanced troubleshooting skills.
• Must work well in a team environment.
• Must be a strong communicator with excellent oral and written communication skills.
• Must be well organized and have the ability to prioritize workload while providing excellent customer service.
• Be available for after-hours emergency service requests for customers. 24/7/365.
• Must be able to work additional hours as required and travel out of town, including out of the country to meet customers’ demands.
• Experience in the use and application of electronic software.
• Excellent driving record required with the ability to obtain a CDL and/or DOT certification.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Must meet physical requirements for the job, including the ability to lift, carry and maneuver items up to 70 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing. Must be able to work outside in inclement weather conditions, including extreme heat, cold, dampness and humidity. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

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