PT Seasonal Admissions Representative

Department: Enrollment Management

Location: Majority Remote

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community,and have a desire and ability to work with a diverse population. This is apart-time, non-unit position with no benefits. The Seasonal Admissions Representative will support the MassBayCommunity College Admissions Office during peak seasons leading up to the startof each term. The work will includeassisting with email communications, processing documents and admissionsrelated materials. Daily responsibilities include responding to e-mails,processing, imaging, and filing Admissions documents, entering data intoMassBay’s PeopleSoft Student Information System and DocuWare imaging system,and working collaboratively with Admissions staff members and other collegedepartments to resolve student needs.

Key Responsibilities and Duties:

• Check Admissions e-mail and respond timely to e-mail messages;
  
  
• Use PeopleSoft web-based Student Information System to verify, update, and correct applicant records as needed;
  
  
• Outreach applicants via e-mail regarding their application status, and appropriately document communications with applicants using PeopleSoft comments;
  
  
• Process electronic and paper-based applications and inquiries;
  
  
• Process transcripts, diplomas, self-certification of education credentials forms, tuition eligibility forms, and all documents related to an applicant’s application for admission;
  
  
• Assist with scanning or filing of student records;
  
  
• Maintain the confidentiality of student records;
  
  
• Other related duties as assigned.

Commitment toEquity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
  
  
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
  
  
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
  
  

• Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.
  
  

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Associate’s Degree from accredited institution or 4 years of Customer Service or Higher Education experience or equivalent combination;
  
  
• Experience providing customer service and working with the general public. Experience in higher education preferred;
  
  
• Working knowledge of Microsoft Windows, Microsoft Office, and information technology in general. Experience using PeopleSoft or other student information systems preferred;
  
  
• Excellent verbal and written communication skills;
  
  
• Ability to organize and prioritize multiple tasks with a high level of detail while meeting deadlines;
  
  
• Ability to work collaboratively and exercise good judgment;
  
  
• Respect and understanding of students, faculty, and staff with diverse backgrounds, abilities, and needs;
  
  
• Flexibility to work occasional evening and weekend hours.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
  
  
• Experience working in a diverse environment;
  
  
• Demonstrated commitment to working with underserved students;
  
  
• Fluency in Portuguese, Haitian Creole or Spanish.
  
  

Additional Information:

Salary Range: $30.00 - 40.00 Hourly Wage

Position Type: PT - Seasonal/ Temporary

Application Deadline: August 17th, 2025, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College’sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation’s Office for Civil Rights.