2025-08-15
University of Pittsburgh
Other
/yr
employee
contract
Pittsburgh
Pennsylvania
15260
United States
Ticket Sales Coordinator
The Ticket Sales Coordinator will be responsible for generating revenue primarily through outbound communication with prospects for season, single, and group sales. This position will sell ticketed sports including, but not limited to Football and Men and Women’s Basketball, and a full menu of products – Season Tickets, Suites, Premium Seats, Donations, Groups, Mini Plans, and Single Game Tickets. The Ticket Sales Coordinator will report directly to the Director of Sales.
Fulfills ticket orders and answers customer inquiries. Tracks sales, generates reports, and maintains records. Assigns tasks and provides guidance. Aids in crafting effective ticketing sales strategies.
Outbound Communications The individual will be responsible for developing and maintaining personal relationships with Panther fans in order to convert into season tickets, single games, or group sales. Make between 50-70 calls per day with a goal of 20-25 connections. Meet or exceed weekly and monthly sales goals while providing great service. Managing Inbound Communication The individual will be responsible for providing prompt, thorough and complete responses to all inbound customer communications such as phone calls or emails. Working Gamedays and Events The individual will be expected to work all football and men’s basketball gamedays. The individual will also have responsibilities supporting the ticket operations team and their staffing needs for football and men’s basketball. Sales Reporting The individual will keep detailed notes and logistics of all customer interactions and renewals through Paciolan and Salesforce database. Other Duties as Assigned.
Computer work, ability to travel and attend meetings on and off campus. Required to be mobile for long periods of time especially on gamedays.
PI277323502
