Community Health Outreach Worker - Military veterans preferred

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Community Outreach Worker is responsible for providing outreach education services and resources focused on health awareness to improve health literacy, healthcare access for under-served communities and to increase knowledge among the community by.  The Outreach Worker also works collaboratively with TRUECARE departments as well as community-based agencies to make critical linkages to TRUECARE health information and services for potential clients and patients.

Duties & Responsibilities:

• Coordinates and/or attends community events such as health fairs, food distributions, community flu shot events and community forums, focused on providing TrueCare resources, health awareness (i.e. blood pressure screenings and monitors), enrolling new patients and increasing visits.  
• Distributes informational material to targeted communities that describe what, where, and when TrueCare program services are available to them.
• Coordinates with support staff across TrueCare clinics to offer on-site appointment availability and scheduling.
• Builds and maintains database for community-based organizational resources to help mitigate social determinants of health while building rapport with community members.
• Support the development and implementation of data collection and report submissions.
• Develop content for community presentations, including lesson plans, Power Point presentations, supplemental materials, and additional resources and seek collaboration with knowledge experts both internally and externally.
• Works with identified community partners to deliver relevant and culturally informed information related to TrueCare services as well key topics e.g., substance use, nutrition, dental health, etc.
• Perform blood pressure screenings and height and weight assessments as appropriate.
• Conducts presentations to reach Spanish speaking low income medically indigent people in North San Diego and Riverside County.
• Participates in events by frequenting and visiting community-based agencies and organizations to increase awareness of TrueCare services and schedule appointments.
• Maintains a database of current referral resources to link contacts with appropriate services.
• Maintains accurate and thorough documentation of activities and assists in tracking data related to events and presentations to TrueCare patients and community members.
• Maintains inventory of department materials.
• Attends and participates in all appropriate TrueCare staff meetings, as directed.

Required Qualifications:

• Associate degree in healthcare or related field or equivalent work experience.
• At least one (1) year experience in health care or related field performing outreach, education, case work, and/or customer service to diverse populations.  
• Knowledge of local community-based agencies.
• Availability to work regularly outside of normal shifts (i.e., 8am to 5pm).
• Public speaking, computer literacy, including internet navigation and research skills, and proficiency with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint. 
• Bilingual in English and Spanish.

Desired Qualifications

• Bachelor’s Degree in healthcare or related field.
• Current Basic Life Support (BLS) Certification for Healthcare Providers.

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

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