Receptionist | Popular One Condado - Military veterans preferred

Job Type

Full Time - Non Exempt

General Description

Provide excellent service experience for clients who call and visit Popular One at Condado Gallery. Assist the unit's operations, service and sales group in administrative tasks, oversee office functions and support processes of the PO Center in Condado Gallery, San Juan.

Essential Duties and Responsibilities

• Greets, welcomes, assists and announces visitors.
• Maintain record of visits and conference rooms.
• Answer incoming calls and direct callers to appropriate personnel.
• Takes and delivers messages.
• Receive, sort and distribute daily correspondence.
• Keep register of letters and account statements returned by mail.
• Receive and dispatch deliveries.
• Coordinate courier services.
• Carry out general administrative duties such as filing, copying, binding, scanning among others.
• Assist colleagues in administrative tasks.
• Orders, receives, and maintains office supplies.
• Create purchase requisitions for the items required in the office (ex. Office supplies). Maintain inventory of office supplies and other materials as brochures.
• Liaison to address issues with technology and real estate matters. Create tickets in applicable systems and provide follow up.
• Provide support to the Center's Group Leader and Private Banking Manager in internal group activities.
• Support unit’s annual inventory process.
• Back up to processing corporate card payments.
• Back up to daily wire transfers daily settlement
• Writes and sends letters and circulars related to the unit.

Education

60 credits approved from a university or accredited institution or equivalent combination of education and related experience

Note: Related experience refers to the professional background related to the responsibilities and skills required
for the position

Experience

One (1) year of experience as a Receptionist, Front Office Representative, administrative tasks or similar role and customer service.
Banking experience is desirable.

Other Qualifications

• Effective oral and written communication skills in both Spanish (advanced level) and English (intermediate level)
• Proficient in Microsoft Office 365, including Excel, Word and Outlook
• Interpersonal and teamwork skills.
• Excellent communication skills.
• Excellent organizational skills to prioritize and work with multiple tasks at the same time.
• Ability to work under pressure.
• Ability to work with a high degree of accuracy and attention to detail.
• Ability to work both independently and in a team setting.
• Ability to work as part of a team and collaborate with others to achieve common goals.
• Knowledge of MS Office 365 applications: Outlook, Excel, Word, Teams, and SharePoint.
• Knowledge of Salesforce is preferred.

Region Locations

Popular One, Condado Gallery
San Juan, P.R.

Work Schedule

On-site
Monday to Friday- 8:00 am to 5:00 pm
Availability to work extended hours, holidays and weekends.

Values

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.