Monroe Community College
Location: Rochester, NY Category: Administration Posted On: Mon Aug 18 2025 Job Description:
Function of Position:
The Assistant Director of Student Accounts reports directly to the Director of Student Accounts. This is a professional position involving responsibility for all phases of student accounts reporting and receiving analysis. Supervision is exercised over employees in Student Accounts.
Examples of Duties & Responsibilities:
- Adhere to the College Code of Conduct
- Contribute to and maintain an inclusive and collaborative College environment
- Maintain technological competencies utilized by the College
- Maintain the integrity of student accounts receivable records
- Ensure internal controls are strictly adhered to
- Supervise posting of financial data, reconciliation of accounts, and collection of payments; authorize correcting entries as appropriate
- Schedule work and set work priorities to ensure adherence to deadlines
- Reassign staff in response to workload to maintain equitable work distribution
- Prepare monthly reconciliation of general ledger accounts
- Approve payment vouchers
- Participate in the annual fiscal audit by supplying supporting documentation
- Coordinate and schedule student billing
- Investigate and resolve student account problems/complaints
- Act on behalf of the Director in his/her absence
- Review the general ledger reconciliation prepared by the support staff
- Serve as a member of the Controller's Committee in the review, development, and implementation of ideas, procedures, and goals related to the Controller's Operation
- Assist the Director in the preparation of the annual departmental budget
- Work closely with IT staff in matters related to the Banner database and any other peripheral system associated with student accounts
- Act as a liaison between the College and outside parties regarding contracts and billing matters
- Supervise assignment of delinquent accounts for collection
- Monitor bank services and report problems as appropriate
- Coordinate the timing and implementation of the reclassification for non-resident tuition
- Serve as the Student Accounts Office liaison for Academies
- Administer the drop for non-payment program under the supervision of the Director
- Oversee the electric refund program and third-party payment program
- Reconcile and prepare payments for the college's auxiliary service for payment of charges collected by the college on their behalf
- Ensure student accounts have been updated with Title IV authorization
- Review and identify fee assessment errors, process necessary adjustments
- Facilitate Tuition Refund Appeal process
- Coordinate cross-training efforts for Student Accounts Office employees with other Student Service offices
- Supervise Student Accounts Office staff
- Oversee the dual enrollment third-party payment/scholarship program
- Serve on various committees as assigned by the Director
- Perform various other duties/responsibilities as assigned
MCC Expectations:
- Adheres to the College Code of Conduct.
- Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
- Maintains technological competencies utilized by the College.
- Commits to the philosophy of a comprehensive community college.
- Commits to professional growth. which includes seeking ongoing training in diversity, equity, and inclusion to better serve students.
Job Requirements:Required Qualifications:
- Earned a bachelor's degree in business or a related field from a regionally accredited higher education institution
- Three years of progressively responsible management experience in business operations
Preferred Qualifications:
- Experience in Higher Education
- Experience using Banner software
- Experience in managing a Student Accounts Office
- Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information:Salary: Salary is determined based on experience, internal equity, and college budget. This position has a starting salary of $65,000 and may increase depending on the mentioned factors.
MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report
Equal employment opportunity, including veterans and individuals with disabilities.
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