Position Title: IT Project Coordinator | ATM's
Date: Aug 19, 2025
Location: San Juan, PR
Company: Popular Bank
Job Title: IT Project Coordinator | ATM
Job Type: Full Time Seasonal
General Description:
Coordinate and supervise all operations related to the movement, installation, and maintenance of Automated Teller Machines (ATMs), ensuring compliance with security protocols, internal regulations, and quality standards. This role requires operational leadership, management of multidisciplinary teams, real-time incident resolution, and logistical support for special events, with the goal of ensuring optimal availability and functionality of ATMs at all times.
Essential Duties and Responsibilities:
- Lead ATM movements, transfers, and replacements in coordination with the ATM operational team and the business unit.
- Manage the master keys to open and close ATMs.
- Remove old ATM disks and transport them to El Señorial, adhering to established security processes.
- Oversee teams during ATM movements and replacements, including receiving teams (Diebold, Construction, Asset Protection, and Evertec) and notifying of any delays or absences.
- Manage incidents during installation, making decisions in alignment with the Operational Supervisor or Manager.
- Perform final testing and report daily progress.
- Participate in weekly meetings with all teams.
- Coordinate trailer movements for special events, ensuring ATMs arrive and are operational.
- Participate in physical component validation projects directly at the ATM location to address issues related to security, regulatory, and/or compliance matters.
- Provide support for special events as needed.
Minimum Education
Bachelor’s degree in Computer Science, Computer Engineering, Industrial Engineering, Information Systems or related field.
Experience
Two (2) + years of experience working as Project Coordinator or similar role in IT designs, projects and implementation. Commercial Audio-visual knowledge and equipment design is preferred.
Certifications / Licenses
The following certifications and/or licenses are not required but desirable:
Project Management Professional (PMP)
PMI Agile Certified Practitioner (PMI-ACP)
Agile Certification
Knowledge, Skills and Abilities (KSA's)
- Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. Ability to conduct analysis of work procedures and business results and recommend changes to improve the effectiveness of the business's management.
-
- Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills in Spanish & English. Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
- Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
- Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
- Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
- Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
- Computer and Technological Skills: Proficient in MS Office 365 and Salesforce. Experience with tracking and project management tools such as: JIRA; data visualization and design tools such as: Power BI, Canva among others is desired.
Region Locations
Puerto Rico
Work Schedule
Hybrid
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee’s objectives within the performance evaluation.
Job Segment: Event Planning, Compliance, Data Analyst, Law, Hospitality, Legal, Data
Equal employment opportunity, including veterans and individuals with disabilities.
PI277425211
