Showroom Office Coordinator - Military veterans preferred

Unlock your potential as a Kitchen and Bath Showroom Coordinator!  Are you ready to embark on a rewarding career that combines your love for design, organization, and exceptional customer service? Look no further, our esteemed Infusion Showroom is seeking talented individuals to join our dynamic team and become an essential part of the kitchen and bath world.  Don’t miss out on this incredible opportunity! 

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement.  We are dedicated to fairness, integrity, and respect. 

What We Offer: 

• Competitive compensation & benefits package, including quarterly bonuses!  
• 401(k) w/ company match 
• Medical, Dental, & Vision Insurance 
• Company provided & Voluntary Life Insurance 
• Short Term and Long-Term Disability 
• & MORE!

Typical Showroom Office Coordinator Responsibilities: Deliver a positive customer experience by greeting and assisting clients in the showroom and by phone with courtesy and professionalism.
 (Other duties may be assigned)

• Support showroom sales consultants by qualifying walk-in customers, scheduling appointments, and assisting with transactions from quote to delivery.
• Understand client needs, highlight product options, and follow up to ensure satisfaction, including requesting service reviews.
• Contribute to sales initiatives such as promotions, home shows, and client events in partnership with the showroom team and marketing.
• Perform general showroom support, including administrative tasks (data entry, correspondence, mail), floor presentation, hospitality services, and product training.
• Maintain a neat, organized, and safe showroom environment.
• Complete special projects as assigned and maintain regular, reliable attendance.

Knowledge, Skills & Abilities

• Strong interpersonal, communication, customer service, organizational, and teamwork skills.
• Ability to manage multiple priorities, adapt to change, and remain professional under pressure.
• Enthusiasm for products and ability to help clients make informed decisions.
• Proficiency in reading and interpreting instructions and creating professional documents.
• Basic math skills and knowledge of Microsoft Excel, Word, Outlook (Eclipse a plus).
• Ability to operate standard office equipment; occasional travel may be required.

Physical Demands & Working Conditions

• Frequently required to talk, hear, reach, handle, and use fingers.
• Regularly required to sit, stand, and walk.
• Occasionally required to climb, stoop, crouch, kneel, carry, and lift up to 50 lbs.
• Must maintain a consistent state of alertness and work safely.
• Vision requirements include near and far clarity, depth perception, and color vision.
• Work performed primarily indoors.

 #IN23

We are an Equal Employment Opportunity Employer.