Senior Vice President, Products - Military veterans preferred

Summary

The Senior Vice President, Products is accountable for defining and executing SHRM’s product strategy to deliver innovative, relevant, and high-value solutions for HR professionals globally. The SVP oversees the full product lifecycle including pre-product development, ideation, design, launch, optimization, and retirement, ensuring offerings are audience-centric, market-responsive, and financially sustainable.

This role leads SHRM’s HR Professional Solutions Product team, which includes membership, certification, professional development, individual consumer items and new product incubation. The role partners closely with the Member and Customer Experience team to ensure seamless delivery and alignment across all member and customer touchpoints. The SVP is responsible for building, leading, and developing a high-performing team that drives operational excellence and advances SHRM’s strategic and financial goals, while strengthening SHRM’s role as the trusted global authority on all things work, workers, and the workplace.

Key Responsibilities

• Define and implement a product strategy consistent with SHRM’s mission and growth objectives, ensuring offerings are credible, relevant, and audience centric.
• Oversee the end-to-end product lifecycle, including optimization of current products, extension of product offerings, new product development, incubation, and development.
• Lead audience-centered product development (inside out and outside-in), ensuring solutions resonate with HR professionals at every career stage.

• Drive operational excellence, with centralized processes, scalable operations, and clear performance metrics.

• Foster a culture of innovation and continuous improvement, balancing creativity with disciplined execution.
• Partner across SHRM to ensure seamless delivery lifecycle of member and customer experiences, from B2C to B2B and vice-versa.
• Provide executive leadership and mentorship to product teams, building organizational capability and succession strength.

Education and Experience

• Bachelor’s degree required; advanced degree (MBA or related) preferred.

• 15+ years of business and product leadership, with association or professional services experience preferred and a strong understanding of the evolving world of work.

• Deep understanding of the HR ecosystem and ability to anticipate evolving workforce needs.
• Experience leading both consumer (B2C) and enterprise (B2B) product portfolios.
• Strong financial acumen, with proven track record of driving financial results and experience managing product P&L and driving margin improvement.

Knowledge, Skills, and Abilities

• Proven success in translating business insights into high-impact product strategies. Experience from the world of work preferred
• Demonstrated ability to scale operations while enhancing customer/member experience.
• Exceptional leadership, communication, and executive presence with the ability to influence at the highest levels internally and externally.
• Strong strategic and operational skills, with the ability to balance innovation with disciplined execution.
• Ability to integrate audience strategies, product development, operations, and insights into a cohesive product function.

Leadership Attributes

• Strategic Innovator: Anticipates trends and develops solutions that advance the HR profession.
• Trusted Authority: Strengthens SHRM’s credibility and global impact.
• Disciplined Operator: Delivers efficiency, scalability, and financial results.
• Transformational Leader: Builds a high-performing, unified product organization.

Physical Requirements
This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers for typing, handling documents, and using office equipment.
• Occasional standing, walking, bending, and reaching.
• Ability to lift and carry up to 30 pounds as needed.
• Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.
  

Work Environment
Hybrid Position (3 Days In-Office, 2 Days Remote):

This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM – 9:00AM and concluding between 5:00PM – 6:00PM.
Travel: 0 – 10%

#LI-Hybrid

The hiring range for this position is $220,000 to $308,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.