Field Service Engineer - Military veterans preferred

Job Details

Description

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Engineer opportunity at Ellsworth Adhesives. This role reports into our Ellsworth Dispensing Solutions (EDS) Division located in Sparks, NV. The ideal candidate will be able to work on-site.

Do you have experience with machine maintenance, repair, and troubleshooting and have a passion to provide excellent customer service? Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!

Ellsworth Dispensing Solutions provides the solutions to make parts. We are the knowledge leader in dispensing solutions. Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Technician opportunity at Ellsworth Dispensing Solutions, located in Sparks, NV. Click here to find out more about the markets we serve and here to learn about our consumer and manufacturing products!

Performs on-site preventive maintenance, troubleshooting, repairs, equipment modifications and installations of equipment ranging from low to high complexity, serving both national and international customers. Maintains equipment documentation related to internal assembly, testing, setup, and troubleshooting. Delivers start-up services and customer training during installations

Responsibilities

• Installs, troubleshoot, repair, modify, overhaul, or refurbish standard and system components at Customer locations.
• Integrates equipment with customer and/or third-party vendors as needed
• Provides after-sales technical support and machine maintenance training to customers
• Performs preventive maintenance on customer equipment as required
• Completes documentation related to machine issues, repairs, and/or installations to support timely billing

PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits

Qualifications

• 2 + Years of direct work experience

• Bachelor’s degree from a four-year college in Engineering or related field, other combinations of education and experience may be considered

• Strong Customer Service Skills
• Ability to manages difficult or emotional customer situations
• Respond promptly to customer needs and solicit customer feedback to improve service
• Continuously pursues training and development opportunities.
• Observes safety and security procedures

• Frequent travel – 25-50% domestic and occasional international

• The ability to lift 75 lbs., frequently bending and lifting safely

#EDS #FieldServiceEngineer

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.