Solutions Engineer - Military veterans preferred

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide.

OVERVIEW

The Solutions Engineer collaborates with business units to implement solutions aligned with business strategy. Supports and maintains applications and technologies to meet enterprise requirements while creating reports and dashboards to support sales, customer service, product management, finance, and other business functions.

The Solutions Engineer will:

• Works with business stakeholders to gather requirements and translate them into technical solutions

• Manages projects from conception to implementation, keeping stakeholders informed of progress

• Creates and maintains database structures, stored procedures, and data models

• Ensures application security and compliance with organizational standards

• Develops and maintains integrations between enterprise systems

• Creates and optimizes reports and dashboards using business intelligence tools

• Participates in change management processes and maintains documentation

Other Duties:

• Analyzes user requirements for new and existing software solutions

• Performs system analysis, design, implementation, documentation, installation, and user training for developed and acquired software

• On call for applications and technologies

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

• 2 + years of experience in a similar role.

• Strong interpersonal, collaboration, and communication abilities

• Experience with collaborative platforms (Teams, Jira, Microsoft Project, Office365, SharePoint)

• Proficiency in programming languages and development environments

• Critical thinking, problem-solving, and root cause analysis capabilities

• Ability to resolve user issues and respond to technical inquiries

• Effective time management and prioritization skills

• Technical documentation and workflow diagram creation

Desired:

• 5 + years of experience in a similar role.

• Process optimization and automation experience

• Proficiency in HTML, JavaScript, C+ and CSS

• Service desk platform experience

• Experience with Administration of development on SharePoint, Office365, or Jira

EDUCATION

• Bachelor's degree (equivalent combination of education and experience may be considered)

CERTIFICATION (S), LICENSES

Desired:

• ITIL v3+, industry-specific certifications

PHYSICAL DEMANDS:

Standing

10% per day

Sitting

75% per day

Walking

10% per day

Stooping

5% per day

Lifting

Ability to lift up to 20 lbs. 10x per day.

Computer Work

50% per day

Telephone Work

25% per day

Reading

15% per day

DSS Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.