Account Manager - Military veterans preferred

Responsibilities

Are you driven by building strong customer relationships and delivering exceptional service? Our Geospatial business unit is looking for a dedicated and experienced Account Manager to join our team. In this role, you will be responsible for managing and growing a portfolio of existing accounts, ensuring customer satisfaction, and driving revenue growth. You will work closely with existing customers to understand their needs, provide tailored solutions, and serve as a trusted advisor. Your ability to communicate effectively, build relationships, and grow revenue will be crucial to your success. If you have a passion for geospatial technology and a proven track record in account management, we want to hear from you!

Responsibilities
Build relationships: Develop and maintain strong relationships with existing customers to increase satisfaction and loyalty. Understand customers’ business needs and technical requirements, align our solutions to their needs, and communicate the value of our products.

Retain and grow business: Increase sales by upselling and cross selling products within existing accounts to meet customers’ evolving needs. Create territory plans, account and opportunity strategies, and manage these through a structured sales process to close deals.

Ensure customer satisfaction: Maintain high levels of customer satisfaction through proactive account management, problem-solving, and customer success practices.

Collaborate with peers: Work closely with presales and other departments to ensure a cohesive approach to account management, sales strategy execution and customer success.

Education / Qualifications

Bachelor's degree in geography, geomatics, earth sciences, business or related field
5+ years’ experience in sales, presales, services or a related role
Demonstrated skills in territory management, account management, presentations, opportunity strategy creation, negotiation, and closing
Working knowledge of geospatial technologies, including GIS, remote sensing, LiDAR, photogrammetry, 3D/4D visualization and these relate to different industries including transportation, engineering, government and natural resources
Travel up to 25% required
Attributes
Motivated: Driven to achieve and exceed results
Intelligent: Quickly grasp and communicate complex topics to different stakeholders
Curious: Keen interest in understanding clients’ needs, technology, and industry dynamics
Customer-centric: Committed to providing exceptional service and support
Coachable: Open to feedback and a willingness to adapt and improve

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.