Processing various types of billing invoices and record keeping in various platforms. Be able to identify invoicing issues and determine course of action to correct discrepancies if arise. Must be willing and able to learn new skills and tasks as the department and position continues to grow and evolve.
Responsibilities
- Answer’s billing phone calls in a prompt, professional, and timely manner. Works with vendors and Driver Support Triage 1 and 2 agents on billing discrepancies or questions.
- Prints and prepares invoices, enters invoice charges in asset maintenance system using VRMS codes, creates Virtual Payments, and sends payments to vendor
- Keeps on ongoing spreadsheet of invoice status by when it was received, paid, and completed each day.
- Meets established deadline of invoice payment to vendors.
- Handles minor to medium level invoice issues.
- Works closely with and maintains a strong line of communication with many Company departments and external vendors.
- Ability to adapt to changes and additions to job tasks as this role evolves with the development of the department.
- ?Must have the ability to work from home if/when necessary.
- Must have stable internet with speeds adequate to run necessary applications for the job when working from home.
- Must have environment conducive to call center work when working from home.
- Must be able to work independently with minimal supervision.
Knowledge, Skills, and Abilities
- Customer service oriented
- Preferred Knowledge of Mechanical VMRS coding
- Preferred Knowledge of Class 8 Truck Warranty
- Effective problem-solving skills
- Strong communication skills
- Ability to work in a fast-paced environment.
- Ability and desire to learn new skills and tasks.
- Geographical knowledge is a plus.
- Strong knowledge Office 365, Word, Excel, Outlook
- Ability to multitask.
- Strong Organizational skills
- Detail Oriented
Education/Experience
- Required: High school diploma or equivalent, some college a plus.
- Preferred: 0-2 years of billing experience
Competitive Compensation
We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.
- Pay Range: $19.20-$29.90
- Pay Grade: 6
- 401(k) Match: Build your future with our generous company match.
- Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:
- Medical, Dental & Vision Insurance
- Telemedicine Access
- Company-Paid Short & Long-Term Disability Coverage
- Health Savings Account (HSA)
- Company-Paid Life Insurance
Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
- Generous Paid Time Off (PTO)
- Paid Company Holidays
- Time off to Volunteer
Culture-Driven Perks
We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
- Casual Dress Code: Dress for your day.
- Tuition Reimbursement: Advance your education with financial support.
- Employee Discount Program: Exclusive savings on everyday essentials and more.
- Dependent Care Flexible Spending Account (DFSA)
- Adoption Assistance: Meaningful support for growing families.
- Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
- Pet Insurance: To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor
Equal employment opportunity, including veterans and individuals with disabilities.
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