Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!
NeoGenomics is looking fora National Account Director - Oncology Diagnostics who wants to continue to learn in order to allow our company to grow.
Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.
Position Summary:
The National Account Director (NAD), Oncology Diagnostics, is responsible for leading strategic engagement and commercial partnerships across high-value national accounts, including Community Oncology practices, Integrated Delivery Networks (IDNs), Oncology Group Purchasing Organizations (GPOs), and Government Accounts (VA/DoD). This role drives access, adoption, and utilization of NeoGenomics oncology diagnostics portfolio by aligning internal resources and external stakeholders through a strategic account-based sales approach.
Core Responsibilities:
- Develop and execute strategic account plans tailored to each national customer segment—community oncology networks, hospital IDNs, GPOs, and government channels
- Identify and prioritize account-specific growth opportunities and barriers to access, aligned with corporate commercial objectives
- Own and drive the full account lifecycle, including strategic planning, contracting, implementation, and performance management
- Orchestrate a comprehensive stakeholder engagement strategy at both executive and operational levels within each account
- Engage C-suite, clinical, pharmacy, pathology, and medical leadership to influence adoption of diagnostics, care pathways, integration strategy and testing protocols
- Partner with the clinical sales field team to simultaneously cultivate bottom-up champions—practice administrators, nurse navigators, ordering physicians—to ensure field-level execution and pull-through
- Align internal field teams (sales, medical, digital health, reimbursement) to support account-level tactics in coordination with national strategy
- Serve as the primary point of contact for strategic account relationships, fostering long-term partnerships built on mutual value
- Represent the voice of the customer internally, ensuring account needs are reflected in operational decisions and resource planning
- Lead business case development, value communication, and negotiations for diagnostic service agreements, including preferred provider status and strategic collaborations
- Execute and manage performance under existing contracts, identifying opportunities for expansion or renewal
- Partner with National Accounts, Clinical Sales, Marketing, Medical Affairs, Market Access, Legal, and Operations to ensure aligned execution and support for national account initiatives
- Provide timely insights and updates on account performance, competitor activity, and market dynamics
- Monitor industry trends, value-based care models, oncology pathways, and reimbursement changes that impact molecular diagnostic adoption
- Share actionable insights with leadership and cross-functional stakeholders to refine strategies and messaging
Experience, Education and Qualifications:
- Bachelor’s Degree required
- Advanced degree (MBA, MPH, or related) preferred
- 8+ years of experience in diagnostics, biopharma, or healthcare commercial roles, including National Accounts, Market Access, or Strategic Partnerships
- Demonstrated success managing large oncology accounts across community, GPO, IDN, and/or government sectors
- Existing relationships with Oncology national accounts, IDN, VA/DoD and Oncology GPOs is of benefit
- Strong understanding of oncology diagnostics (molecular, NGS, biomarker testing) and the evolving oncology care delivery landscape
- Proven ability to build executive relationships while simultaneously driving ground-level execution in complex account environments
- Skilled in negotiation, influence without authority, cross-functional collaboration, and enterprise account planning
Travel: 50% including overnight travel
Equal employment opportunity, including veterans and individuals with disabilities.
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