Mantis Innovation
Director of Consulting
Hartford, CT
Consulting & Service – General / Full-Time / Hybrid
Mantis Innovation is a leading facility performance consultant and project delivery engine that delivers smart, sustainable solutions that improve facility performance and unlock operational efficiencies. We serve over 70% of what a building owner/operator spends on their buildings inside and out, including the building envelope, pavements, mechanical systems, lighting, energy procurement, and technology ecosystem. Our company delivers custom outcomes for our clients that reduce operating costs, flatten capital spending, reduce carbon emissions, and drive sustainability ambition.
The Director of Consulting is responsible for the day-to-day leadership and operational management of the consulting practice. This role oversees field operations, data collection, deliverables execution, and project consulting teams to ensure consistent delivery of high-quality, client-focused solutions.
The team is directly responsible for executing roofing, paving, mechanical asset management inventory, and financial estimating for future OpEx and CapEx spend for our clients. A heavy expectation is set on the ability for the Director to promote thoughtful and strategic asset management plans by utilizing the data collected in a proprietary system and presenting it to our clients.
The Director will drive team performance, ensure alignment with strategic goals, and support the Senior Director in achieving revenue and operational targets. Travel may be required up to 30%.
Practice Management & Delivery Oversight
- Lead and coordinate the activities of field consultants, data collection managers, and deliverables managers.
- Ensure consulting deliverables meet quality standards, client expectations, and strategic objectives.
- Monitor project timelines, scope, and budgets to ensure successful execution.
- Implement performance metrics and quality assurance processes across all consulting engagements.
Team Leadership & Development
- Manage staffing, resource allocation, and team development initiatives.
- Foster a collaborative and high-performance culture across consulting teams.
- Mentor consultants and managers to support career growth and skill development.
- Promote knowledge sharing and continuous improvement within the practice.
Client Engagement & Relationship Support
- Proactive Ownership of Deliverables: Emphasizes responsibility for the quality and strategic alignment of consulting outputs.
- Oversee the execution of complex, multi-disciplinary consulting engagements.
- Ensure projects are delivered on time, within scope, and on budget.
- Implement quality assurance processes and performance metrics across all engagements.
- Support project teams in navigating challenges and achieving client success.
- Serve as a point of contact for client engagements, ensuring satisfaction and alignment with contractual obligations.
- Support consultants in resolving client issues and delivering measurable outcomes.
- Collaborate with the Senior Director and Sales team to identify opportunities for account growth.
Team Leadership & Talent Development
- Accountability for Team Performance: Highlights leadership responsibility for team outcomes and fostering a high-performance culture.
- Performance Metrics and Accountability Frameworks: Introduces structured tracking and continuous improvement expectations.
- Lead, mentor, and develop a high-performing team of consultants and field and support staff.
- Promote a collaborative, inclusive, and innovative team culture.
- Oversee staffing, resource allocation, and professional development initiatives.
- Champion knowledge sharing and best practices across the consulting organization.
Financial & Operational Management
- Manage departmental budget, forecasting, and profitability targets.
- Monitor financial performance of consulting engagements and implement corrective actions as needed.
- Ensure compliance with internal policies and external regulations.
- Report key performance indicators and strategic updates to executive leadership.
- Track and report on project performance, resource utilization, and operational efficiency.
- Support accurate forecasting, billing, and margin improvement strategies.
- Contribute to departmental budgeting and financial planning in coordination with the Senior Director.
MINIMUM QUALIFICATIONS
- 8+ years of experience in consulting or professional services, including 3+ years in a management role.
- Proven track record of leading large-scale consulting engagements and managing client relationships.
- Strong business acumen with experience in strategic planning, financial oversight, and team leadership.
- Strong organizational, communication, and leadership skills.
- Proficiency in Microsoft Office, ERP systems, and project management tools.
- Bachelor’s degree in Business, Management, or related field.
PREFERRED QUALIFICATIONS
- Experience in a consulting firm or professional services environment.
- Certification in project management (PMP), change management, or similar.
- Familiarity with Lean, Six Sigma, or other operational excellence methodologies.
- Military Leadership experience a plus.
$130,000 - $160,000 a year
What else can we offer you?
We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!
Don’t meet every single requirement? Studies have shown that women and members of historically marginalized communities are less likely to apply to jobs unless they meet every single qualification. At Mantis we are dedicated to building a diverse, equitable, and inclusive workplace, so if this role has you excited but your past experience doesn’t align perfectly with every qualification we encourage you to still apply!
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal employment opportunity, including veterans and individuals with disabilities.
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