Czech and English Speaking Customer Service Representative
- Military veterans preferred
2025-08-28 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Budapest Hungary
Czech and English Speaking Customer Service Representative
Join our team and make a difference in the logistics industry!
DHL is seeking a dedicated and professional Czech and English Speaking Customer Service Representative to join our dynamic team. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Respond to customer queries via email and phone with professionalism and efficiency.
Utilize customer and DHL systems to manage orders and follow up on deliveries.
Monitor systems for tracking and reporting, ensuring smooth operations.
Collaborate with warehouses and customers to resolve logistical issues.
Investigate and address problematic cases and escalated issues to ensure customer satisfaction.
Create and manage customer orders in different system
Requirements:
Fluency in Czech and English.
Fresh graduates, entry-level candidates are welcome, experience in customer service/ international logistics is an advantage.
Proficient in MS Office programs
Strong teamwork and customer focus.
Excellent communication skills.
What do we offer?
Cafeteria HUF 500.000/year
Language allowance
On target bonus
Medicover insurance
Opportunity to be part of a great team.
Your work could have impact to DHL Supply Chain worldwide.
Stability, career growth and a whole range of certified trainings
Friendly team and pleasant working environment
Extra benefits (discounted fee to Gilda Max network, All You Can Move offer, fruit days)
The opportunity to learn something new, but also to come up with new ideas.
