IT/System Support Officer - Military veterans preferred

2025-09-28
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee



Philippines

About us

DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

 

Responsibilities

  • Provide Infrastructure and Application support to his assigned site which covers Application, Network, Communication, Servers, Workstation, and other IT peripherals by ensuring that IT Infrastructure adheres to the Procedures and Policies set by the Global/Regional/Local Offices.
  • Provide support to the deployed IT solution deployed to the site, Warehouse Management.
  • Provide first level of IT support for all IT related equipment, such as but not limited to, computers, printers, network, mobile phones, and other IT peripherals.
  • Provide first level of IT support for the deployed IT solution to the site, such as, but not limited to, Warehouse Management System (WMI, SCALE, WMOS), and Transport Management System.
  • Be able to provide and deliver IT support services based on expected SLA defined in the IT Support Procedure.

 

Requirements

  • Graduate of at least 4 year course of Computer Science (CS), Information Technology (IT), Application Development (AD), Computer Systems Engineering (CSE), or related courses
  • Excellent Systems and Network Infrastructure
  • Excellent Analytical Skills
  • Good Project Management Skills
  • Good communication skills both in spoken and written, both in English and Filipino
  • Able to do multi-tasking and how to prioritize, with minimal supervision
  • Excellent Systems and Network Infrastructure skills
  • Knowledge in Electronic Data Interchanges (EDI) is an advantage
  • Knowledge in Warehouse Operations and or Transport Management is an advantage
  • Amenable to work in Silang, Maguyam, Cavite

 

 

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