System Support Officer - Military veterans preferred

2025-08-28
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee



Philippines

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

  • Provide Infrastructure and Application support to his assigned site which covers Application, Network, Communication, Servers, Workstation, and other IT peripherals by ensuring that IT Infrastructure adheres to the Procedures and Policies set by the Global/Regional/Local Offices
  • Provide support to the deployed IT solution deployed to the site, Warehouse Management
  • Provide first level of IT support for all IT related equipment, such as but not limited to, computers, printers, network, mobile phones, and other IT peripherals
  • Provide first level of IT support for the deployed IT solution to the site, such as, but not limited to, Warehouse Management System (WMI, SCALE, WMOS), and Transport Management System
  • Be able to provide and deliver IT support services based on expected SLA defined in the IT Support Procedure

Requirements

  • Graduate of at least 4 year course of Computer Science (CS), Information Technology (IT), Application Development (AD), Computer Systems Engineering (CSE), or related courses
  • Excellent Systems and Network Infrastructure
  • Excellent Analytical Skills
  • Highly results oriented
  • Good Project Management Skills
  • Good communication skills both in spoken and written, both in English and Filipino
  • Able to do multi-tasking and how to prioritize, with minimal supervision
  • Excellent Systems and Network Infrastructure skills
  • Knowledge in Electronic Data Interchanges (EDI) is an advantage
  • Knowledge in Warehouse Operations and or Transport Management is an advantage

 

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