Engineering Claims Manager - Military veterans preferred

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status


Bachem Americas, Inc.

Bachem is a leading, innovation-driven company specializing in the development and manufacture of peptides and oligonucleotides. With over 50 years of experience and expertise Bachem provides products for research, clinical development and commercial application to pharmaceutical and biotechnology companies worldwide and offers a comprehensive range of services. Bachem operates internationally with headquarters in Switzerland and locations in Europe, the US and Asia. The company is listed on the SIX Swiss Exchange. For further information, see www.bachem.com.

A brief overview

The Engineering Claims Manager is responsible for overseeing the evaluation, management, and resolution of engineering-related claims, ensuring all activities are conducted with accuracy, timeliness, and in compliance with contractual, legal, and regulatory requirements. For the purposes of this role, "Claims" refers to both assertions or demands made against the contractor alleging deficiencies in workmanship, materials, or failure to meet contractual obligations, and formal requests or change orders submitted by the contractor seeking adjustments to the contract price, schedule, or scope of work. This position serves as a vital bridge between technical engineering expertise and effective claims management, supporting internal teams and external stakeholders in resolving claims efficiently while mitigating associated risks.

What you will do

• Lead the end-to-end management of engineering and technical claims, including investigation, evaluation, negotiation, and settlement.
• Analyze technical documentation, project specifications, and engineering reports to assess claim validity and scope.
• Collaborate with legal teams, underwriters, loss adjusters, and technical experts to support effective claim resolution.
• Ensure compliance with industry regulations, company policies, and contractual requirements throughout the claims process.
• Provide guidance and training to junior claims staff and engineers on best practices in claims assessment and documentation.
• Maintain accurate and detailed claim records using claims management systems.
• Monitor trends in claims and provide insights to underwriting and risk management teams.
• Prepare regular reports and updates for senior management on claim status, risks, and outcomes.
• Participate in audits, internal reviews, and continuous improvement initiatives.
• Manage external vendors and consultants to ensure cost-effective and high-quality service delivery.

Qualifications

• Masters in a relevant field (engineering, law, business administration) with 5 years of pharmaceutical industry experience or
• Bachelor's degree in relevant field with 10 years of pharmaceutical industry experience
• 5-10 years of engineering and project management experience in contract administration, claims management, legal or commercial roles in engineering, construction, controlling or procurement (preferred)
• Comprehensive understanding of end-to-end project management, including scope, design, implementation, and validation.
• Deep expertise in FDA regulations, cGMP standards, and 21 CFR Parts 11, 210, 211, and 820.
• Advanced ability to interpret contracts, manage claims, and collaborate effectively with vendors and external partners.
• Strong written and verbal communication skills, with a focus on clarity, documentation, and stakeholder alignment.
• Proactive and solutions-focused approach to issue resolution, risk mitigation, and cross-functional coordination.
• Highly organized and self-directed, with proven success in managing multiple priorities under pressure.
• Collaborative team player committed to delivering high-impact results in fast-paced, regulated environments.

Base salary range: $119,840 - $164,780

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Placement of new hires in this wage range is based on several factors including education, skill sets, experience, and training.

Total Rewards

We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days.

?Corporate Social Responsibility

?Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees' environmental awareness.EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem.

Bachem Americas is an Equal Opportunity Employer

As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status.

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