Reception & Conference Center Specialist
Locations: San Diego, California
Categories: Administrative
Req ID: 3563
Job
Overview
At MoFo, we couldn’t write our own success story without yours. Ready to write your story?
Join MoFo as a CONFERENCE CENTER SPECIALIST in our San Diego office!
ABOUT THE ROLE
The Conference Center Specialist provides front-line client service and is the face of the office. This individual ensures that all visitors and internal clients have a stellar experience in our conference center. The Specialist collaborates across functions and offices to deliver seamless communication and service.
- Ensure all visitors and internal clients receive a welcoming, professional greeting.
- Proactively communicate with internal and external clients to provide exemplary, seamless support.
- Identify and implement enhancements to client service.
- Resourcefully connect visitors with MoFo contacts.
- Ensure telephones are answered promptly, professionally, knowledgeably and with a welcoming tone.
- Maintain and apply a thorough knowledge of Firm procedures and practices to ensure questions are anticipated, answered, and resolved.
- Proactively answer questions and manage requests, seeking additional resources as needed to ensure visitors and internal clients receive responsive solutions.
- Participate in ensuring a clean, professional image throughout Conference Center areas; routinely maintain central areas such as tables, reception desk, etc.
- Ensure deliveries are quickly removed from reception area.
- Monitor conference room and visitor needs throughout the day; provide on-site and hands-on assistance as needed.
- Provide knowledgeable first level assistance on Conference Center technology. Proactively coordinate with Technology Services to ensure seamless technology support in the Conference Center.
ABOUT YOU
- Three years of experience in a front-line client service position; previous experience in the hospitality industry or in reception for a professional services firm a plus.
- Highly professional interpersonal style; ability to communicate positively and effectively with all levels in a diverse, client-first environment.
- Strong problem-solving capabilities, and the ability to provide responsive solutions where precedents may not exist.
- Excellent attention to detail and follow-through capabilities.
ABOUT MOFO
At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.
- About Us: https://www.mofo.com/about
- Diversity + Inclusion: https://careers.mofo.com/careers-diversity
- Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono
- The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation
ABOUT OUR BENEFITS
MoFo offers a comprehensive benefits package starting on your first day.
- A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
- Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
- Global wellness program, including free access to Talkspace and Calm apps.
- Annual community service day to make an impact on your community and a birthday holiday just for fun.
- Education reimbursement annually.
- Dedicated Talent Development team.
- Competitive annual profit-sharing contribution.
Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications.
San Diego salary range: $60k to $84k
For questions regarding this position, please e-mail jobs@mofo.com
Morrison & Foerster is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, creed, ethnic or national origin, ancestry, age, disability, veteran or military status, marital status, pregnancy, sexual orientation, gender identity, domestic partner status, and other categories protected by applicable laws, or in retaliation for opposition to any practices forbidden under this policy.
Equal employment opportunity, including veterans and individuals with disabilities.
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