PATIENT CARE TECH I -- EMPLOYER SERVICES - Military veterans preferred

Job Details

Description

Key Responsibilities:

• Assist patients with mobility, comfort, and routine care needs.
• Support healthcare providers in preparing treatment areas and equipment.
• Maintain clean and organized patient care spaces following clinic standards.
• Record basic patient information and assist with documentation under supervision.
• Communicate with patients professionally and address their immediate concerns.
• Assist in scheduling, patient check-ins, and administrative duties related to care.
• Follow infection control procedures and ensure compliance with safety regulations.
• Participate in training to improve patient support techniques and workflow efficiency.

Qualifications:

• Prior experience in healthcare, patient care, or customer service preferred but not required.
• Strong interpersonal and communication skills for engaging with patients and clinic staff.
• Ability to follow instructions and work collaboratively in a team environment.
• Basic proficiency in Microsoft Office (Word, Excel) and electronic health record systems.
• Compassionate approach to patient interaction and healthcare service delivery.

Schedule, On-Call, and Travel Requirements:

• Standard weekday hours (Monday – Friday, 7:00am – 5:00pm) with occasional extended hours to meet deadlines.
• On-call coverage is required approximately once per month (or less frequently, as needed).
• On-call shifts run for one full week: Monday through Sunday, 5:00 PM to 7:00 AM.
• Availability is required to respond to urgent post-accident or reasonable suspicion issues during these hours for clients.
• Occasional travel may be required to support onsite services, attend meetings, or assist at other WorkCare locations.

Education:

• High school diploma or equivalent required.
• Medical Assistant certification (CMA, RMA, or equivalent). Must be obtained within 1 year of onboarding.
• Basic Life Support (BLS) certification is required.

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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