Quality Assurance Analyst I, Clinical Pharmacy Technician - Military veterans preferred

2025-08-30
DSS, Inc.
Other

/yr

  employee   contract


North Palm Beach
Florida
33408
United States

DSS, Inc.

DSS, Inc. is a drug and alcohol free workplace (DFWP).
DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.
We are ADEA and ADA compliant.


Job Location: DSS N Palm Beach - North Palm Beach, FL

Job Shift: Day

Position Type: Full Time

Education Level: 2 Year Degree

Why Join Us?

At Juno Health, we’re not just building software—we’re transforming healthcare. As a division of DSS, Inc., we bring together over 575 years of clinical experience and 30+ years of software innovation to deliver ONC-certified EHR solutions that empower providers and improve patient outcomes.

SUMMARY

A licensed Pharmacy Technician with strong clinical knowledge, currently serving as a Quality Assurance Analyst and Subject Matter Expert (SME) within the QA Department. Leverages extensive pharmacy expertise to support software validation through rigorous quality assessments and testing. Plays a key role in ensuring that clinical and pharmacy-related software requirements are met with accuracy and compliance.

The Quality Assurance Analyst, Clinical Pharmacy Technician I WILL:

  • Acts as an SME for clinical quality management functionality of the product
  • Uses technical savvy as a Clinician and understanding of Pharmacy workflow to contribute to testing innovation level software.
  • Practices DSS's process management of Agile/Scrum and related tools (Atlassian Suite, qTest, etc.)
  • Peer review pharmacy-related test scripts for correct logic and clinical workflow
  • Collaborates with internal resources to establish and improve resource knowledge base (SharePoint and Confluence).
  • Acts as an SME for Pharmacy to existing and new staff in the QA Department.
  • Organizes time effectively while identifying barriers to progress, proposing solutions, and setting priorities
  • Travel in support of assigned products as required by Management or the needs of the assigned products.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

  • Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high­ risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.


  • Has a healthcare background, as a pharmacy technician with 2+ years of experience.
  • Has strong analytical skills
  • Efficiently and effectively manages multiple products and projects
  • Possesses an aptitude for understanding a technical process within established guidelines
  • Has computer proficiency.
  • Is detail-oriented, prioritizes work according to deadlines
  • Has experience or working knowledge of hospital pharmacy systems; or, a commercial pharmacy setting using a software tool designed for a commercial pharmacy.
  • Knowledge of medical and technical terminology
  • Basic knowledge of software application that supports Pharmacy
  • 2 plus years of clinical experience in a Pharmacy setting
  • Has verifiable experience in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Desired:

  • Has a professional background in Pharmacy with expertise in clinical software testing of EHR software

EDUCATION

  • Required:
    • Minimum bachelor's degree in pharmacy from an accredited college of pharmacy.
  • Desired:
    • Degree in Computer Science
    • Degree in Health Informatics/Information Management

Certification(s) and Licenses:

  • Required:
    • Current State licensure as a Pharmacy Technician
  • Desired:
    • Certification in Health Informatics.
    • HIPAA Certification

PHYSICAL DEMANDS:

Standing

20-40% per day

Sitting

50-60% per day

Walking

2-20% per day

Stooping

1-10% per day

Lifting

15 -20 lbs 2x/day during a normal in-office workday; up to 50 lbs unassisted while traveling

Computer Work

20-70% per day

Telephone Work

5-25% per day

Reading

10-25% per day

Other, please specify

Travel up to 25% of the year via common carrier and/or automobile

Juno Health, a division of DSS, Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with Juno Health, please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.





Equal employment opportunity, including veterans and individuals with disabilities.

PI277679467

 

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