Operations Manager - Military veterans preferred

Metric5

Roles & Responsibilities:

• Administers and provides overall support and maintenance of applications, operating systems, and network connectivity. Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery. Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments. Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up-time.
• Evaluates system performance daily to ensure adequate response times for production applications. Administers, designs, implements, supports, and maintains operations for an organization’s Information technology, applications, network components, and VMware environment infrastructure. Oversees performance tuning and monitors performance of server systems, including uptime, failover, antiviral, and anti-spamming. Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications.

Required Qualifications & Experience

• Seven (7) + years of experience in supporting Information Technology as an Operations Manager.

• Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).

• Experience with the management, leadership, coordination, and customer contact for the maintenance and on-going operation of a large-scale highly available system that is integrated with business-critical systems contemplated in this PWS.

• Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in the PWS. An AWS Solution Architect certification is mandatory.

• Project management proficiency with the knowledge skills, tools and techniques required to implement the services comprised by the IT Infrastructure Library (ITIL Foundation). A Project Management (PMP) certification is mandatory. Managing agile development teams and understanding how any enhancement, defect, or other request impacts the architecture of the application.

• Expert knowledge of recent technological advances in computer science and engineering.

About Metric5

Metric5 is a small business with big company benefits. We have a passionate team of smart, fun, caring professionals, and we are here for the long haul. Join our growing team in a business where your contributions make an enormous impact. Our organization offers a comprehensive employee benefits package, continuous professional development, with a best in class company culture that is enjoyable to work in and supports the growth of each of our professionals.

Our benefits include:

• Health & Dental Insurance with 100% of individual coverage paid for by the company

• Vision Insurance

• Life & Short Term Disability Insurance

• 401k with company match (employees are immediately vested)

• Paid Vacation • 9 Paid Holidays per year (plus 2 paid floating holidays)

• Parental Leave • Employee Bonuses • Professional Development Reimbursement Program

• Tuition Assistance Program

Metric5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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