Manager - Credit Control | North Regional office - Military veterans preferred

2025-09-02
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Jasola New Delhi
India

Position Overview: 

The Manager of Credit Management & Control is responsible for overseeing the credit management function of the region, ensuring effective credit risk assessment and control processes. This role is vital for maintaining the organization’s financial health by managing credit exposure and optimizing cash flow. 

Job Purpose: 

 

To lead the credit management team in assessing creditworthiness, establishing credit policies, and implementing strategies to minimize credit risk while supporting business growth. 

 

Key Roles & Responsibilities: 

 

  • Develop and implement credit policies and procedures to manage credit risk effectively. 

  • Oversee the credit assessment process, evaluating customer creditworthiness and setting credit limits. 

  • Monitor accounts receivable and collections to ensure timely payments and minimize bad debts. 

  • Collaborate with sales and finance teams to align credit strategies with business objectives. 

  • Prepare and present credit risk reports and analyses to senior management. 

  • Lead and mentor the credit management team, providing training and performance evaluations. 

  • Ensure compliance with regulatory requirements and internal controls related to credit management. 

 

Qualifications & Experience: 

  • Bachelor’s degree in finance or accounting .   

  • Master’s degree or professional certification (e.g., CPA, CMA) is preferred. 

  • Minimum of 12-15 years of experience in credit management or financial control, with at least 6+ years in a supervisory role 

Skills & Capabilities: 

  • Strong knowledge of credit management principles and risk assessment techniques. 

  • Excellent analytical and problem solving skills 

  • Proficient in financial analysis and credit evaluation tools 

  • Effective communication and interpersonal skills 

  • Ability to lead and develop a team effectively. 


Sr. No. 

Key Result Areas 

Key Performance Indicators (KPIs) 

1. 

Credit Risk Assessment 

  • Percentage of credit applications assessed within established timelines 

2. 

Timeliness of Collections 

  • Percentage of accounts receivable collected within payment terms 

3. 

Bad Debt Management 

  • Percentage of bad debts to total receivables 

4. 

Compliance and Risk Management 

  • Number of compliance issues or audit findings related to credit management 

5 

Team Development 

  • Employee engagement scores and training completion rates