Operations Supervisor - Military veterans preferred

2025-09-03
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee



Philippines

About us

Operations Supervisor is in-charge in leading the warehousing operations of CLDS account

Responsibilities

  • Supervises the day-to-day warehouse and transportation operations of the assigned accounts.
  • Plans the daily resources needed to meet operational requirements.
  • Support the team in system transactions for Inbound, Outbound, Scrapping and Inventory.
  • Schedule the warehouse inventory count and identify the resources needed.
  • Plan and monitors the execution of the inventory count and reconciliation (as necessary).
  • Monitors KPIs and prepares monthly KPI tracking and report.
  • Reports and coordinates any system issues and transaction incident encountered.
  • Prepares all the data/reports needed for the monthly billing of the assigned accounts.
  • Escalates any operations issue and concern to Operations Manager, Regional Team and/or Customer.
  • Response to escalated concern or complaint from the customer and/or Regional Team.
  • Organize and properly keep all the operations records and archive based on the customer requirement.
  • Leads the Performance Dialog/Team Briefing.
  • Attends in in customer meeting, Regional Team meeting and site leadership meeting.
  • Prepares the necessary data/presentation for the customer meeting, Management Team meeting and/or Leadership meeting.
  • Facilitate one-to-one to immediate team members.

Requirements

 

  1.  College Graduate
    2.  Have a good background in warehousing and transportation operations.
    3.  Proficient in MS Office Applications (Excel, Word, Powerpoint, Outlook).
    4.  Dynamic and with strong leadership skill
    5.   Knowledge / background in Warehouse and Transport Management System
    6.  Good communication skills both written and oral