2025-09-03
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Prague
Czech Republic
With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
#DHL #DHLITServices #GreatPlace #SOTI #Python #Windows #SQL #Oracle
Grow together
Are you passionate about both technology and communication? If your answer is “Yes,” then you might be the perfect fit for our team!
We’re on the lookout for a new colleague to join our Solution Support team. In this role, you’ll provide expert support, consultancy, and problem-solving for our key business partner : DHL Supply Chain. You’ll collaborate with various internal teams across DHL IT Services (including database, network, OS admins, developers, and more) to ensure our services run smoothly and efficiently.
Our application landscape is diverse – from containerized environments and cloud platforms (private and public) to traditional server setups.
You’ll provide 2nd-level support for SOTI Mobicontrol and work closely with DSC strategic vendors to resolve issues and enhance service quality. Additionally, you will lead service restoration efforts and coordinate with internal and external support teams while monitoring service performance to ensure stability. You will assist with global patching of operational devices and automate routine maintenance tasks. It is also important to keep technical documentation accurate and up to date, and you will participate in an on-call rotation, typically one week per month.
Ready to embark on the journey? Here’s what we are looking for:
Nice to Have (But We’ll Train You If Needed!)
If you're looking for a role where you can grow your technical skills, collaborate with great people, and make a real impact – we’d love to hear from you!
An array of benefits for you: