Director Specialty Pharmacy Account Management & Channel Ops - Military veterans preferred

About Avadel Pharmaceuticals plc

Who We Are: Avadel Pharmaceuticals plc (Nasdaq: AVDL) is a biopharmaceutical company focused on transforming medicines to transform lives. Our approach includes applying innovative solutions to the development of medications that address the challenges patients face with current treatment options. Oxybate therapy is currently the standard of care for the treatment of excessive daytime sleepiness (EDS) and cataplexy in patients living with narcolepsy. However, other approved oxybate products are immediate release formulations requiring two nightly doses - one dose at bedtime and the second dose 2.5-4 hours later, in the middle of the night. LUMRYZ ^TM (sodium oxybate) extended release for oral suspension, applies our proprietary drug delivery technology to allow for a single bedtime dose, eliminating the need to have a forced awakening during the middle of the night and giving patients the chance for an uninterrupted night’s sleep. An extended-release medication sounds like a simple innovation, but it has been lacking for more than 20 years prior to our May 1, 2023 approval, and we believe this can be transformative for people with narcolepsy. For more information, please visit www.avadel.com or check out narcolespydisrupts.com.

What We Do: FDA-approved LUMRYZ (sodium oxybate) is a central nervous system depressant indicated for the treatment of cataplexy or excessive daytime sleepiness (EDS) in patients 7 years of age and older with narcolepsy. The FDA found LUMRYZ to be clinically superior to currently marketed twice-nightly oxybate products and granted LUMRYZ seven years of Orphan Drug Exclusivity for adults on May 1, 2023, and again for pediatric patients 7 years and older on October 16, 2024. In both instances, FDA found that LUMRYZ makes a major contribution to patient care over currently available, twice-nightly oxybate products by providing a once-nightly dosing regimen that avoids nocturnal awakening to take a second dose.

How We Work: At Avadel, patients are the reason we exist, and our employees are our greatest competitive advantage – our “secret sauce.” The way we work is as important as the results we achieve. Our employees work together as ONE team and live our Values, which is what makes working at Avadel so special and why we will win for patients. Our ONE Team approach fosters a culture based on being relentless for patients, having confidence with humility, being courageous, taking insights to impact, and togetherness. In everything we do, we live the Avadel Values so we can be our best for our patients, our community and each other.

We need individuals who will dive in, roll up their sleeves, and join us to continue the LUMRYZ launch and our mission to serve the narcolepsy community.

Position Summary:

The Director, Specialty Pharmacy Account Management & Channel Operations is a key commercial leadership role responsible for overseeing the distribution strategy, operations, and specialty pharmacy relationships. This position leads the management of both commercial and non-commercial specialty pharmacies, ensuring compliance with regulatory requirements, execution of high-quality operations, and performance of limited distribution partners. The ideal candidate brings a deep understanding of specialty distribution models and operational excellence within the pharmaceutical channel landscape.

This role reports to the Vice President of Patient Services, Distribution, & Reimbursement and will provide leadership to the Associate Director of Channel Operations, ensuring alignment and execution across all distribution and pharmacy network activities.

Essential Functions:

Specialty Pharmacy & Non-Commercial Network Management

• Serve as the lead relationship manager for commercial and non-commercial specialty pharmacy partners.
• Draft and manage contracts, including terms related to service levels, data reporting, program operations and service agreements, and inventory expectations.
• Oversee onboarding, training, service-level adherence, quarterly business reviews, and performance management of network partners to ensure contract compliance and operational excellence.
• Ensure specialty pharmacy partners meet key performance and reporting standards in alignment with internal policies and external regulatory requirements.

Channel Operations & Distribution Execution

• Lead the design, implementation, and management of Avadel’s limited distribution network strategy for LUMRYZ.
• Oversee the coordination of commercial and non-commercial specialty pharmacy ordering and fulfillment with supply chain partners.
• Monitor inventory levels, dispense metrics, and data accuracy to ensure optimal channel performance and cost control.
• Collaborate with Commercial, Finance, and Supply Chain teams to support forecasting and demand planning.

REMS Program Oversight

• Ensure full REMS compliance across all specialty pharmacy partners, including documentation, training, and audit readiness.
• Serve as liaison to REMS Operations to support compliance with the REMS requirements through proactive engagement, issue management and pharmacy cooperation.
• Support any updates or enhancements to the REMS program.

Strategic Account Performance & Analytics

• Develop and maintain KPIs to monitor pharmacy network performance: time-to-fill, prescription conversion, SLA adherence, data integrity, and inventory health.
• Conduct regular business reviews with external pharmacy partners to assess performance and identify improvement opportunities.
• Lead cross-functional updates and reporting on network trends, capacity, risks, and opportunities.
• Support reporting requirements from specialty and non-commercial pharmacies, including daily dispense feeds, exception reporting, and other key metrics.
• Analyze pharmacy and distribution channel data to generate actionable insights and recommendations.
• Present performance dashboards and analytics to Commercial leadership and cross-functional teams.

Cross-Functional Leadership

• Collaborate across internal stakeholders to ensure pharmacy network strategy supports business goals.
• Serve as the internal subject matter expert on specialty distribution and pharmacy network performance.
• Support strategic planning, product lifecycle management, and operational readiness for potential new product launches.
• Represent Avadel externally at industry forums, partner meetings, and trade association events.
• Maintain awareness of evolving distribution models, IDN/SP relationships, 340B policies, and competitive specialty pharmacy dynamics.

Experience and Qualifications:

• Bachelor’s degree in life sciences, business, or a related field required. Advanced degree (MBA, MHA) preferred.
• 10+ years of pharmaceutical/biotech experience, with 7+ years in specialty pharmacy management, trade & distribution, or channel operations managing rare disease therapies required.
• Proven experience managing limited distribution networks and REMS-restricted products.
• Deep understanding of specialty pharmacy contracting, distribution strategy, and regulatory/compliance requirements.
• Experience with specialty pharmacy data analytics, including dispense feeds and performance dashboards.
• Experience working with HUB and Patient Support Programs, including a deep understanding of their role in specialty pharmacy networks and patient access.
• Experience implementing services, processes, and contracted terms supporting rare disease therapies within a specialty pharmacy for pharmaceutical manufacturer patient support programs and services.
• Extensive specialty pharmacy patient management system knowledge including requirements for external data feeds/integration and associated reporting.
• Demonstrated leadership experience, including building, managing, and developing high-performing teams.
• Proven track record of building effective working relationships with internal and external business stakeholders.
• Ability to manage multiple projects and succeed in a dynamic, fast-paced environment.
• Demonstrated ability to lead without formal authority and work effectively across functions.
• Excellent organizational and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively within a cross-functional team and in an environment of rapid change.
• Excellent written, organizational, verbal, presentation, and communication skills.
• Proficient in MS Office products including Excel, PowerPoint, and Word.
• Travel: Approximately 30%

Avadel is committed to facilitating an open, honest, inclusive, transparent, and productive work environment where we work together as ONE team and ONE culture to be our best for patients, customers, and each other. Avadel is committed to equal employment opportunities and non-discrimination in employment. We believe that all employees and applicants should be treated with courtesy, dignity, and respect. Avadel does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, ancestry, gender, gender identity, pregnancy, status as a covered veteran, or any other characteristic protected by federal, state, and/or local law. It is our intent to comply with federal, state, and local laws, regulations, and guidelines in our employment practices and in our service to our clients. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.