Field CTO, Agents - Military veterans preferred

Full-time
Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

Were looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.

We are looking for a visionary and highly skilled Field Chief Technology Officer (Field CTO) to lead the global evangelism and technical engagement strategy for our next-generation AI Agent-based solutions. This is a senior-level role that combines deep technical knowledge, strategic leadership, and exceptional communication capabilities. The Field CTO will act as the bridge between our product innovation and customer success by translating AI-driven value propositions into real-world impact for enterprise customers across key industries. 

This role will shape how we position and scale our AI capabilities globally and will be instrumental in aligning product development, GTM strategy, and customer engagement. You will work closely with executive stakeholders, sales teams, and clients to ensure that our solutions not only meet but exceed expectations. 

Key Responsibilities 

Client Evangelism & Strategic Engagement 

• Serve as a senior technical ambassador for our AI capabilities, inspiring confidence in both internal teams and external stakeholders. 

• Build strong relationships with C-level executives, technical buyers, and industry influencers, advocating for AI adoption through thought leadership and consultative engagement. 

• Drive awareness and strategic conversations across enterprise clients, showcasing how AI can deliver measurable business outcomes. 

Framing & Sales Enablement 

• Lead high-impact sales pursuits in partnership with various stake holders. 

• Articulate the feasibility and business value of AI solutions with evidence-based insights tailored to the clients unique challenges. 

• Develop scalable positioning materials, messaging, and customer-facing toolkits that support a consistent GTM narrative. 

Technical Demonstrations & Solution Showcases 

• Design and deliver persuasive technical demos and conceptual prototypes to illustrate the practical capabilities of AI across workflows and industry scenarios. 

• Equip pre-sales teams with reusable demo frameworks and enablement assets that increase field readiness. 

Proposal & Content Development 

• Contribute to the creation of comprehensive proposal templates including technical architecture outlines, effort estimation models, and deployment timelines. 

• Ensure all technical content reflects real-world constraints and implementation considerations. 

Cross-Functional Collaboration 

• Partner closely with product, R&D, Marketing, and commercial strategy teams to align field intelligence with the broader product roadmap. 

• Act as a critical feedback loop between clients and development teams, surfacing market needs and emerging use cases. 

Market & Competitive Intelligence 

• Stay abreast of advancements in AI and adjacent technologies to inform strategic decisions. 

• Monitor competitive offerings and trends to maintain a strong market position and differentiate our capabilities effectively. 

Training & Organizational AI Uplift 

• Mentor and educate internal teams, particularly those less familiar with AI concepts, to foster a culture of innovation and AI literacy. 

• Lead enablement sessions and knowledge-sharing initiatives across global regions and business units. 

Success Measures 

• Sales KPIs: Contribution to AI-related pipeline growth, customer engagement volume, solution consumption, and associated revenue. 

• Engagement Metrics: Number and quality of global client and pre-sales engagements, with an emphasis on field-validated practices. 

• Content Impact: Quality, scalability, and adoption of materials and tooling developed for field and customer use. 

• Thought Leadership: Influence in the market through speaking engagements, webinars, whitepapers, and strategic advisory roles. 

• Proven ability to evangelize complex technical solutions to executive-level audiences and influence strategic decision-making. 

• Practical understanding of AI/ML frameworks, data analysis techniques, and large language models.  

• Familiarity with agent-based systems, automation frameworks, or multi-modal AI systems. 

• Experience working in a global enterprise environment, ideally within a high-scale software company. 

• Strong communication and storytelling skills, with an ability to simplify complex topics into impactful business narratives. 

• Strategic thinker with a track record of solving customer problems using innovative technologies. Willingness to travel globally to support client engagements and internal initiatives.  

• Background in pre-sales engineering, product strategy, or customer innovation roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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