The Product & Sales Engineer plays a critical role in supporting Gaven Industries’ customer-facing efforts by providing technical and design expertise to the Sales team. This role ensures that proposals, submittals, and customer-driven product variations are supported with accurate and manufacturable designs, bridging the gap between Sales, Engineering, and Production. The Product & Sales Engineer leverages deep product knowledge to adapt designs to customer requirements, prepare technical documentation, and support early-stage design concepts, while maintaining alignment with Gaven’s performance and quality standards. Unlike pricing-focused sales roles, this position emphasizes design support and technical accuracy throughout the sales and proposal process.
Job Responsibilities
- Provide technical and design support to the Sales team, including generating product concepts, technical drawings, and submittals in response to customer requests and project pursuits.
- Develop and maintain 3D models, 2D drawings, and technical submittals using Autodesk Inventor and Revit.
- Collaborate with Sales, Engineering, and Product Management to ensure proposed designs meet customer requirements, performance standards, and manufacturing capabilities.
- Prepare and refine Design and Architectural Submittals, ensuring documentation is accurate, complete, and aligned with project specifications.
- Participate in pre-sales design reviews, providing input on feasibility, manufacturability, and product alignment with customer requirements.
- Adapt existing Gaven products and solutions to meet unique customer needs, while maintaining compliance with technical and quality requirements.
- Work with engineering, production, and supply chain teams to confirm proposed solutions are realistic, manufacturable, and cost-effective.
- Support the development of standardized product configurations and design templates to streamline future sales support activities.
- Assist with technical presentations and provide design documentation to internal and external stakeholders during the sales support process.
- Maintain configuration control and clear documentation of all design support activities.
- Contribute to Stage Gate processes in product development as they relate to customer-driven product modifications and early design support.
- Perform additional duties as assigned to support the Engineering and Sales teams.
Skills, Knowledge, Abilities
- Proficiency in Autodesk Suite: Inventor, Revit, and Vault.
- Strong ability to communicate technical details clearly to both engineers and non-technical sales staff/customers.
- Critical thinking and problem-solving skills with a focus on customer-driven design solutions.
- Familiarity with BIM coordination and design submittal processes.
- Strong collaboration skills to balance sales timelines with engineering and manufacturing requirements.
- Knowledge of shielding systems, mechanical design, or related engineered systems is beneficial.
Education/Experience
- Bachelor’s degree in Engineering from an ABET accredited school.
- Minimum of 3–5 years of related experience in engineering, product design, or technical sales support.
- Experience supporting sales engineering activities, submittals, or customer-requested design modifications preferred.
Supervisory Responsibility:
None
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
This job description defines the critical job responsibilities and requirements of a job classification in broad terms; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.
Equal employment opportunity, including veterans and individuals with disabilities.
