Operations Supervisor - Military veterans preferred

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

• Communicate productivity and direct hours targets to your team ensuring they have a clear understanding of what is expected from them - including communication to new hires
• Assign tasks according to daily resource planning received from Second Line Leadership
• Track team and individual performance of your employees
• Track the % of errors and damage to goods at individual level and address these issues during performance reviews with employees
• Support to implement improvement activities
• Perform daily warehouse duties including but not limited to inbound (break-bulk; re-packaging), outbound (pick/pack), materials handling responsibilities and general housekeeping duties
• Perform basic stocktaking and inventory checks as well as basic data entry into the warehouse management system
• Maintain material handling equipment (MHE) to ensure compliance with standard operating procedures and EHS rules and regulations (if applicable)
• Be part of a team where your observations and suggestions will be heard and acted on

Requirements

• GCE O Levels or equivalent
• Minimum 2 years’ experience working in a warehouse, with minimum 1 year experience as a Supervisor leading a small team
• Can do, passion and right first time attitude
• Results-driven, strong ability to drive performance standards within the team
• Ability to manage change processes and deliver results under stress
• Coaching and active listening skills
• Conflict resolution and problem solving skills
• Work independently without direct supervision