Manager of Travel Services - Military veterans preferred

Equal Employment Opportunity/M/F/disability/protected veteran status

Location: Albany, NY Category: Administrative Posted On: Fri Sep 5 2025 Job Description:

Job Summary

The Manager of Travel Services is responsible for leading the travel services team, providing management and coordination in all aspects as it relates to travel and other reimbursements, distribution of travel-related materials, the review and processing of travel requests and reimbursements in compliance with all applicable policies, procedures, and regulations. Position can accommodate 100% remote candidates that are not within the Albany or surrounding areas.

Job responsibilities include but are not limited to:

• Supervision of travel coordinators that includes providing training and direction on all applicable policies, procedures, and regulations and setting standards with respect to reliability, productivity, and accountability.
• Maintain familiarity with all applicable policies, procedures, and regulations as it relates to travel and other reimbursements.
• Complete and analyze monitoring reports related to travel services and overall department activity or productivity reports.
• Review travel requests for allowability and appropriateness.
• Manage travel arrangements.
• Review travel and non-related travel related reimbursements and ensure compliance with all applicable policies and procedures.
• Serve as the expert SAP Concur Request and Expense systems and manage required system maintenance.
• Assist with the development of NY CREATES sponsored programs administrative policies and procedures and the outreach coordination, content development, and training of constituent groups regarding these policies and procedures.
• Other reasonable duties assigned.

MINIMUM REQUIREMENTS

• This position requires a bachelor's degree in business administration or a related field from a college or university accredited by the U.S. Department of Education or internationally recognized accrediting organization OR equivalent relevant professional experience AND a minimum of 2 years professionally responsible experience.
• At least 1 year of experience managing SAP Concur Request and Expense systems.
• Candidates must have a working knowledge of the MS Office suite and excellent communication skills both verbally and in written form.

This position is contingent on the satisfactory completion of a background check; this position may require annual background checks.

PREFERED REQUIREMENTS

• Strong knowledge and experience with SAP Concur and travel related processes and procedures in a sponsored programs office.
• Experience in higher education and travel management.

Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, team. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES.

Benefits

• Medical, Vision, and Dental
• Competitive Pay and PTO
• Flexible Heath Spending and Dependent Care Accounts
• Basic / Optional Life Insurance
• Post-Retirement Health Insurance
• Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service.
• Optional employee contributed retirement account.

Location: 257 Fuller Road, Albany, NY 12203 OR Remote

Salary Range: $60,000- $85,000 / annual salary

*Posted salary rates are determined upon experience and education

NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required.

For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations.

Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.

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