Senior Manager, Business Development/Account Management
- Military veterans preferred
2025-09-09 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Singapore
About us
Job location: Shanghai, China
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When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.
We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.
At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.
DHL Supply Chain is Great Place To Work® certified.
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Responsibilities
Drive DHL various BUs (CSI, DSC APAC etc.) in providing support for SFSC’s China/Hong Kong growth agenda. Lobby DHL BUs for leads referral, opportunity development, customer stakeholder management.
Working closely with DHL and SFSC throughout the entire sales cycle. Enhance conversion rate by providing proposal, commercial guidance.
Increase retention rate by supporting China/Hong Kong renewals, leveraging DHL network and relationships with our customers.
Implement governance model with SFSC and DHL BUs including monthly business reviews, sector reviews, Excom, opportunity tracking, escalation management etc.
Actively engage and manage DHL and SFSC senior management, supporting the success of the partnership.
Enhance DHL-SFSC partnership through identifying and championing new cooperation initiatives, sectorial development and best practice sharing.
Requirements
10 years above extensive knowledge of Supply Chain/Contract Logistics/Service Logistics business
Required business development experience with in-depth knowledge of China market, dynamics and evolution of new businesses and sectors
Network and experience working with DSC regional teams and customers supply chain management teams
Degree qualified, ideally with Professional Supply Chain certification/diploma
Languages: English & Chinese (working proficiency)
