Program Manager - Military veterans preferred

This is an ONSITE position located in Washington D.C.

NCC is seeking a dynamic and experienced Program Manager with experience in IT Support to lead our team on an upcoming government contract. In this key role, you’ll be responsible for driving overall contract performance, overseeing all staffing decisions, maintaining high work standards, managing schedules, resolving issues, and leading a team of Contractor personnel to deliver exceptional results. This is an exciting opportunity to make a meaningful impact while working closely with government stakeholders in a leadership capacity.

Key Areas of Responsibility

• Serve as contract's main point of contact and overall performance.
• Responsible for all aspects of the development and implementation of assigned projects.
• Takes projects from original concept through final implementation.
• Interfaces with all areas affected by the project, including, but not limited to: end users, computer services and client services.
• Define project scope and objectives by developing detailed work plans, schedules, project estimates, resource plans, and status reports.
• Conducts project meetings and is responsible for project tracking and analysis.
• Ensure adherence to quality standards and review project deliverables.
• Manages integration of vendor tasks while also reviewing and tracking vendor deliverables.
• Provides strategic, technical and analytical guidance to project team.
• Recommend and take actions to direct the analysis and solutions of problems to advise senior leadership.

Minimum Requirements

• Bachelor's Degree in Computer Science, Information Systems, Engineering, Business or other related disciplines.
• 5+ years experience in IT Support/service management or related field.
• Ability to use automated tools such as Microsoft Office to communicate and present ideas, information and reports.
• Proven leadership experience managing personnel across multiple functional task areas.
• Knowledge of information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards.
• Experience providing supervisory oversight and coordinating tasks.
• ITIL v4 Foundations Certification.
• Excellent verbal and written communication skills.

Preferred Requirements

• Project Management Professional Certification .
• Experience working with Project Lifecycle Methodologies (PLMC)
• Experience with Capability Maturity Model Integration (CMMI)