Supervisor - Military veterans preferred

Opportunity to join DHL in a leadership role

This is not your typical warehouse job. As a supervisor, you’ll play a key role in overseeing daily operations including packing, kitting, restocking airline service carts, and washroom coordination. You’ll lead a team of frontline staff, ensuring smooth workflows, high-quality standards, and timely delivery to meet airline schedules.

But this role goes beyond routine. The environment is fast-paced and constantly evolving, with frequent changes in flight schedules, customer requirements, and operational priorities. You’ll need to be adaptable, quick-thinking, and ready to lead your team through shifting demands while maintaining service excellence.

 Your duties and responsibilities will include:
•    Lead and support a team of packers and washroom attendants within a fast-paced 4PL airline catering operation, ensuring a strong focus on safety, quality, and productivity.
•    Manage daily operational activities, including packing, kitting, restocking airline service carts, and washroom coordination, to meet strict airline schedules and service standards.
•    Allocate resources effectively to meet production targets and respond to changing operational demands.
•    Coach, develop, and motivate team members, fostering a culture of accountability, continuous improvement, and high performance.
•    Monitor and report on operational performance, identifying areas for improvement and implementing solutions to enhance efficiency and service delivery.
•    Maintain strong relationships with internal and external stakeholders, ensuring customer expectations are met and exceeded.
•    Adapt quickly to changing priorities, flight schedules, and customer requirements, ensuring smooth operations under pressure.
•    Ensure compliance with all safety, hygiene, and quality standards across the operation.
•    Work Tuesday to Saturday, 9:00am to 5:30pm, with flexibility to support operational needs as required.

Please Note DHL Internal applications close on Monday, 15 September 2025.

DHL Supply Chain is a Great Place to Work

We are the world's leading contract logistics company and when you work with us you'll find that we value each other's differences whilst recognising individual strengths. We never forget that you make us who we are and we work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you'll have the tools and training you need to grow and succeed. Beyond our impressive culture, we also offer our employees:

• A world class training program to expand your skillset and drive your career forward
• Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
• Staff engagement opportunities including monthly site lunches, competitions and events
• Employee of the month and employee of the year recognition
• Impressive staff discounts at many of our customers who are an essential part of everyday life

DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. We will support flexible working arrangements that are tailored to the individual role requirements.

Join us and find out why DHL Supply Chain Australia is a Great Place To Work certified.

You have the following qualities & qualifications:

• Supervisory experience in a production or 4PL environment—airline catering preferred
• Strong leadership skills with a proven ability to manage, coach, and motivate teams
• Confident in building customer relationships and managing service expectations
• Experience using WMS systems—Manhattan preferred—and Microsoft Office tools
• Organised, adaptable, and committed to continuous improvement and operational excellence
• Able to obtain a police clearance as part of the recruitment process