DHL Global Forwarding are looking for a Manager, who wants to join our OMS team - Military veterans preferred

DHL Global Forwarding are looking for a Manager, who wants to join our OMS team

Imagine a career where your work is not just work. You go to work because you are passionate about what you do and because you are good at it. Time flies as you apply your in-depth expertise to secure the safe passage of our customers goods to and from Denmark. You share your work-life with great colleagues, and even though no two days are alike, and our world is constantly changing, you do always have the right support around you.

This is how we approach work at DHL, and if you have passion for and experience within ocean freight, we hope that you will apply for this exciting position.

As our OMS (Order Management Solutions)-team at DHL Global Forwarding is growing rapidly we are looking for a Manager the team. If you bring relevant experience, a strong customer focus, and enjoy collaborating with colleagues and clients, we’d love to hear from you.

The physical work location is at Centerbakken 1, Vejle.

In the role of Manager, your responsibilities will include:

• providing leadership and fostering motivation within a team of skilled freight forwarders.
• driving performance improvements to meet and exceed KPI targets.
• prioritizing and delegating tasks effectively among team members.
• ensuring that customer inquiries are addressed promptly and professionally.
• participating in customer visits and building strong relationships.
• actively contributing to the development and coaching of the team by identifying growth opportunities and training needs.
• responsible for continuous improvement and development of the customer base that provides customer centric solutions and increases EBIT for OMS and/or the wider DHL
• be an integral part of the OMS Nordic Mgt Team supporting the Operations, Development and Solutions functions whilst understanding the different cultures within the team

To be considered for this position, we are looking for someone who:

Besides being customer oriented, proactive and solution driven we look for

• thrives in an independent role within a dynamic industry where no two days are the same.
• brings passion to their work and is eager to join an organization that encourages living out this passion.
• may already be in a managerial or senior role and is looking to take the next step in their career.
• envisions themselves as a leader in an organization where "Respect and Results" guide interactions with employees, customers, and investors.
• is comfortable using IT systems and
• can communicate professionally in both Danish and English.
• Freight Forwarding Training (Speditør) Experience and knowledge of CW1 platform and Infor Nexus is desirable
• Excellent customer service skills
• Strong organizational skills & excellent ability to prioritize workload
• Can communicate professionally – verbally and written - in English (and in Danish would be desirable due interaction with local customers).

And from us, you can expect:

• A position in an organization with extensive development opportunities.
• Opportunities for continuous learning, increased responsibility, and sharing ideas.
• A collaborative and open work environment with supportive colleagues.
• Being part of THE logistics company for the world.
• Canteen, health insurance, internal courses, and more.

Workplace: DHL Global Forwarding, Centerbakken 1, 7100 Vejle (preferred, but could be elsewhere for the right candidate)

Working hours: The position is a full-time position (37 hours excl. lunch) 

The compensation package: The base salary is determined by your qualifications and competencies. If the work place is Denmark then the position is graded and sit within a predefined payband. Besides the base salary you will have – just to mentioned a few of the benefits – a pension scheme, bonus scheme, 25+5 vacation days per year, and a “Fritvalgskonto” (a “saving account” equal to 9% of your annual salary) paid out in December.   

How to apply: We do interviews on an ongoing basis, and as we recruit as soon as the right person is found, we encourage you to apply as soon as possible.

Your application should state which of the two positions you apply for. And your submission must include your CV and a description of why you see a great match – both should be submitted in English. If you have any questions, please feel free to reach out to Head of OMS Nordics & NEE Chris Arnold at  

We are looking very much forward to hearing from you!

About the company: DHL Global Forwarding is part of DHL Group, which consists of five divisions that together employ more than 600.000 people across the globe. Regardless of location and position, the goal is to maintain the position as the logistics company for the world, and therefore, digitalization, sustainability, leadership, diversity and inclusion is a top priority. In DHL Global Forwarding Denmark, 200 people are employed and working from one of our two locations, Copenhagen or Vejle. All locations have ocean and air freight and support customers within almost all industries. Our culture is familiar, our values are Respect and Results, and we are all working towards our vision of “Connecting people, Improving lives”. 

If you are interested in learning more about DHL please visit our website www.dhl.dk