Senior Manager of Field Technology - Military veterans preferred

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, and Oklahoma. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Senior Manager of Field Technology. This role offers flexible hybrid work options from one of our office locations in Arkansas, Maine, Missouri or Oklahoma, or remotely from anywhere in Texas.

The Senior Manager, Field Technology is a pivotal leadership role responsible for advancing Summit’s operational technology landscape. This position manages assigned strategic initiatives that optimize, integrate, and modernize field-facing platforms-including SAP FSM, Lemur, and emerging systems-ensuring alignment with enterprise goals and operational excellence. Reporting to senior leadership, the Senior Manager serves as the principal conduit between Field Operations and IT driving high-value outcomes across the organization.

PRIMARY DUTIES AND RESPONSIBILITIES 

• Identify long-term technology opportunities that support workforce efficiency, safety, customer satisfaction, and data-driven decision-making.
• Drive a continuous feedback loop between field execution, IT capability and development needs.
• Collaborate with business leaders to define operational objectives for field technologies and translate them into measurable KPIs aligned with corporate strategy.
• Develop business cases including ROI analysis for significant technology enhancements.
• Build and lead a high-performing, innovative Field Technology Operations team with a strong emphasis on accountability.
• As a subject matter expert, keep stakeholders informed on technology related needs and trends. Participate in initiatives that support continuous improvement focus.
• Partner closely with leadership, governance committees, and field operations to prioritize and accelerate business-driven initiatives.
• Provide oversight of field technology projects, ensuring agile execution and measurable business impact.
• Champion the seamless integration, testing, and deployment of key field technologies with minimal disruption to field operations.
• Drive business case development, requirements gathering, and stakeholder alignment for critical projects.
• Institute robust QA/QC and data quality standards for team and system performance.
• Support and coordinate change management efforts, communicating the value proposition of new tools and processes across the organization.
• Promote continuous learning through the development of enterprise-wide training strategies, knowledge hubs, and workshop initiatives.
• Report on key metrics, risk assessments, and adoption rates.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field; Master’s degree preferred.
• 5+ years leading large-scale field technology or operations system implementations.
• Experience managing high-performing, cross-functional teams in matrixed environments.
• Direct experience with SAP FSM or similar enterprise field systems is highly preferred.
• Proven success influencing stakeholders and delivering transformational initiatives.

KNOWLEDGE, SKILLS, ABILITIES  

• Expertise in utility operations, field technologies, and business systems integration.
• Strategic thinker with a proven ability to deliver operational technology initiatives with measurable ROI.
• Exceptional stakeholder management and executive communication skills.
• Deep project management proficiency with agile or hybrid methodologies.
• High analytical acuity and ability to translate business strategies into scalable technical solutions.
• Advanced proficiency in Microsoft Office Suite; experience with data visualization platforms is a plus.
• Ability to work cross-functionally, multi-task, and adapt to changing priorities in a fast-paced environment.
• Self-motivated with a demonstrated ability to work independently and manage complex projects.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. 

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.