Program Aide - Student Records and Financial Services - Alfred State College - Military veterans preferred

Alfred State College

Location: Alfred, NY Category: Classified Posted On: Wed Sep 10 2025 Job Description:

Join Student Records and Financial Services as a Program Aide! We're looking for a dependable, self-motivated professional to be part of our team.

Along with providing high-quality customer service, this position handles general student account activities, including processing payments and refunds, assisting with billing, and balancing accounts. The primary responsibilities of this position include:

1. Check Production
Prints and processes daily campus checks, including manual/replacement checks, stop payments, voids, and refunds. Reviews flagged checks, manages Positive Pay, and provides weekly fund totals to the Business Office.

2. Billable Programs
Processes billable credits and book accounts; bills all outside agencies; posts agency payments; verifies receipts; and disburses funds to student accounts. Also responsible for billable account collections when payments are not received.

3. Billable Curriculum Cost (BCC) Accounts
Manages financial aid for non-institutional expenses (tools, laptops, supplies), verifies Title IV authorizations, adds and adjusts BCC accounts, and notifies vendors of funded amounts.

4. Scholarship Processing
Institutional: Requests funds from Institutional Advancement and Business Affairs, verifies check totals, disburses funds, and reconciles scholarship accounts.
Non-institutional: Monitors and disburses external scholarships, issues refunds, returns funds when necessary, and reconciles accounts monthly.

5. HESC Payments
Processes TAP and Consolidated Scholarship payments, resolves issues, prepares manual checks and remittance advices, and updates student accounts accordingly.

This title is a civil service title. Full job classification standards can be found here

MINIMUM QUALIFICATIONS

Interested candidates that currently hold the title, have previously held the title, or hold a transferable title and are able to perform the duties of the position as described in the classification standard by the Department of Civil Service may apply.

Transition: one year of permanent competitive service in a clerical, keyboarding, secretarial, or paraprofessional title allocated to Grade 5 or higher.

OR

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

This position is part of the NY HELPS program. For more information on the NY HELPS program, please visit NY HELPS

The hiring rate for this position is $53,413

Employees are also offered EXCEPTIONAL BENEFITS! We offer extensive healthcare and retirement options, including the opportunity for a pension. Furthermore, we prioritize a harmonious integration of work, personal life, and academic endeavors to support your overall work-life balance and effectiveness.

Benefits options include:

Health Insurance:

• Cost effective health insurance premiums with 73% to 88% covered by the employer.
• PPO or HMO option for personalized healthcare solutions.
• Exceptional fertility benefits available.
• Accumulated sick leave can cover a health insurance premium in retirement.

Dental and Vision:

• No cost dental and vision benefits for employees and eligible dependents.

Educational Support:

• Tuition benefits to invest in your continuous learning and professional development.

Paid Time Off:

• New employees are eligible for up to an impressive 22 vacation, 5 personal and 13 paid sick days per year, increasing with years of service.
• Up to 13 paid holidays annually
• Paid parental leave

Retirement Plans:

• Various retirement options, including a defined benefits (pension) plan. With the pension, retired employees receive a defined monthly income for the rest of their life.
• Additional pre- and post- tax voluntary retirement savings options are available.

Our comprehensive compensation and benefits package are designed to exceed your expectations, affirming our dedication to your overall well-being and professional growth.

Non-Discrimination Notice

Alfred State College hereby advises students, parents, employees, and the general public that it offers employment and educational opportunities, including career and technical educational opportunities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, marital status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the college community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Alfred State policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

Grievance procedures are available to interested persons by contacting either of the compliance officers/coordinators listed below. Inquiries regarding the application of Title IX and other laws, regulations, and policies prohibiting discrimination may be directed to:

Angela Koskoff
Chief Diversity Officer
Alfred State College
10 Upper College Drive
Alfred, NY 14802
cdo@alfredstate.edu
Phone 607-587-4025

If you would like to receive the combined Annual Security and Fire Safety Report which contains this information, you can stop in and request one at the University Police Department, located in the TG House on Lower College Drive or request a copy by calling the University Police at 607-587-3999. This report is available on the college's website at: http://www.alfredstate.edu/university-police/annual-security-and-fire-safety-report

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