Platform Analyst - Military veterans preferred

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Platform Analyst wants to continue to learn in order to allow our company to grow. This is a remote position with a Monday – Friday day shift.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As a Platform Analyst you are responsible for identifying areas of improvement in process and information systems as well as supporting active business initiatives and projects. The main function is to analyze and document requirements from the business requests and then work with a cross-functional team (internal and external to IT) to deliver systematic solutions. You will act as an ambassador of IT and serve to communicate between various teams and departments.

Responsibilities:

• Liaise with clients, vendors, business units, development teams, and employees to help establish detailed requirements for systematic enhancements
• Understand business processes and needs of the customers and translate them to specific software requirements
• Detailed documentation and analysis using common tools such as Jira, Microsoft Word, Excel, Power Point, Visio, and Lucid charts
• Technical understanding of technical design and architecture of our IT landscape
• Participate in the rollout of solutions directly involved in or have contributed to
• Contribute to the development of user guides, training materials, knowledge bases, and documentation
• Provide support to internal stakeholders, answering questions, troubleshooting issues, and training users on new features
• Objectively and proactively overcome roadblocks and issues

Experience, Education and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field is preferred.
• A Master’s degree or relevant certifications in Health Information Management (e.g., RHIA, RHIT) is preferred
• Experience creating and maintaining high level design proposals, wire frames, user stories, user scenarios, and UML Call Sequence diagrams
• Knowledge of software development design patterns, pub/sub, faade, JSON, RESTful APIs, and relational databases
• Strong problem-solving skills with a natural curiosity and desire to unravel complex challenges
  Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Detail-oriented with the ability to document processes and requirements accurately
• Comfortable working in a fast-paced environment and adapting to changing priorities
• Occasional travel may be required to our remote offices in CA, FL, TN, and TX

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