Student Services Coordinator - Military veterans preferred

Lehigh University

Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits.

Join Lehigh University's prestigious College of Business and make a meaningful impact on graduate student success! We're seeking a dynamic Student Services Coordinator to provide essential support that shapes exceptional educational experiences from enrollment through graduation.

Position Number: S73900

This position is a Grade: 7 - 37.5 with an approximate salary range of $36,640 - $43,980 and is subject to change based on experience, skills and qualifications.

As the Student Services Coordinator, you'll orchestrate seamless student journeys through expert management of onboarding processes, orientation logistics, course scheduling, and signature events. Reporting to the Senior Director of Program Management and Operations, you'll be instrumental in maintaining our reputation for academic excellence and student satisfaction.

Key Responsibilities:
• Coordinate comprehensive student onboarding processes for new graduate students
• Plan and execute orientation programs and logistics for incoming cohorts
• Manage course scheduling and registration support for graduate programs
• Organize and coordinate program events, workshops, and networking activities
• Serve as primary point of contact for student inquiries and concerns
• Maintain accurate student records and program databases
• Collaborate with faculty, staff, and external partners to enhance student experience

Qualifications:
• High school diploma or the equivalent combination of education and experience; Associates Degree in Business or a related field preferred
• One to three years of related work experience
• Experience in higher education preferred
• Exceptional organizational and time management skills
• Strong written and verbal communication abilities
• Proficiency in Microsoft Office Suite and database management systems
• Experience with event planning and coordination
• Detail-oriented with ability to manage multiple priorities
• Customer service mindset with commitment to student success

Located in Pennsylvania's beautiful Lehigh Valley, Lehigh offers comprehensive benefits, professional development opportunities, tuition benefits, and a collaborative culture that values work-life balance. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Develop and inspire principled leaders who create meaningful change worldwide. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.
• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor
• Occasional Travel may be necessary to assist with recruitment fairs/events

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

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