Career Market Place Run Support Specialist - Military veterans preferred

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives.  We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. 

CD55, People Experience, Technology & Data aims to maximize personalized digital experiences for colleagues, automate employee journeys, and simplify the overall HR architecture. Our focus areas include:

• People’s journeys along the employee lifecycle, from employer branding and recruiting to pre-/onboarding, talent development, learning, and growth
• Employee Experience and digital touchpoints (e.g. Smart Workspace, SmartConnect)
• People-related data and technology architecture
• People Data Analytics & Reporting
• Cross-divisional HR services delivered through our global network of HR Shared Service Centers, closely aligned with the HR function, to support diverse HR processes and enable business growth

We are looking for an immediate, full-time, permanent position in APAC at Chennai, India.

Job Purpose:

• Run support for Product Owners of CMP (Learning, Talent, Jobs)
• Run Support for Platform Product Owner

Your tasks:

• Set up 360 Feedback tasks and reports (year end process) and improve/update system
• Release testing of new features; prepare outcomes; raise issues
• Manage mid and end year end process (set-up tasks and reports, communicate & answer questions) for Talent Management
• Create user guides, comms material and videos
• Conduct Onboarding call with new users to explain new functionalities
• Update stakeholders about new processor to stay compliant
• Ensure process standards and quality of processes (update documents, manage MS Teams etc)
• Support to get AI implemented in processes to drive efficiency

Your profile:

Education Level:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience Level:

• Minimum of 3-5years of experience in talent / learning management or a related area, with a focus on managing outsourced services and operational tasks.
• Very good technical Knowledge: Familiarity with SaaS systems like CSOD (my Talent World, CMP), and other related tools. Good understanding of tools involved in operational tasks like Easy Generator, Oracle Guided Learning,  Azure Boards and MS Office/O365. Knowledge of AI
• Very good business process understanding, especially of Talent Management processes
• Ideally First Choice experience (Process improvement)

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

If this is something you would like to do, don’t hesitate and start your application.