HR Customer Interaction Manager for Integration Projects - Military veterans preferred

2025-09-15
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Chennai
India

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives.  We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. 

 

CD55, People Experience, Technology & Data aims to maximize personalized digital experiences for colleagues, automate employee journeys, and simplify the overall HR architecture. Our focus areas include:

  • People’s journeys along the employee lifecycle, from employer branding and recruiting to pre-/onboarding, talent development, learning, and growth
  • Employee Experience and digital touchpoints (e.g. Smart Workspace, SmartConnect)
  • People-related data and technology architecture
  • People Data Analytics & Reporting
  • Cross-divisional HR services delivered through our global network of HR Shared Service Centers, closely aligned with the HR function, to support diverse HR processes and enable business growth
 

We are looking for an immediate, full-time, permanent position in APAC at Chennai, India.

 

Job Purpose:

  • Supporting the rollout of a new Reference Data Management (RDM) platform, develop custom dashboards to monitor and improve data quality, and lead initiatives to automate and optimize data and reporting processes. You will also contribute your (junior) project management experience (2–3 years) to plan, coordinate, and deliver projects effectively.
  • A solid understanding of Oracle HCM, as well as knowledge of IT design specifications and IT integration principles, will be essential for collaborating with cross-functional teams and ensuring solutions are both technically sound and business-ready.
 

Your tasks:

  • Act as the central point of contact between business stakeholders, IT teams, and the Group People Data team for integration-related initiatives.
  • Oversee the design, development, and delivery of custom dashboards to monitor and improve people data quality.
  • Translate business requirements into clear IT design specifications aligned with Oracle HCM and integration principles.
  • Manage small to mid-scale projects from planning through delivery, ensuring timelines, scope, and quality standards are met.
  • Drive automation and process optimization to enhance data and reporting workflows.
  • Ensure data integrity and governance by implementing quality standards and corrective actions.
  • Provide clear, structured communications to both technical and non-technical stakeholders at all levels.
 

Your profile:

Education Level:

  • Bachelor’s degree in Business Administration, Human Resources, Information Systems, or a related field (or equivalent practical experience).

Experience Level:

  • 2–3 years of direct experience supporting Oracle HCM Cloud, including:
  • Core HR data management
  • System configuration and user role management
  • Reporting and analytics (e.g., OTBI or BI Publisher)
  • Demonstrated experience with HR system integrations, including working knowledge of APIs, data mapping, and troubleshooting data flows between Oracle HCM and third-party applications.
 

We offer:

  • Great opportunity to work for the biggest logistics company in the world
  • International and virtual environment
  • Flexibility and great opportunity to learn
  • Tempting Compensation and benefits
 

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

 

If this is something you would like to do, don’t hesitate and start your application.