Mentor Program Manager

Department: Student Development - Wellesley

Location: Hybrid - remote & on-site

MassBayfosters educational excellence and academic success to prepare students forlocal and global citizenship, to promote their personal growth, to meetcritical workforce demands of communities, and to contribute to the region’seconomic development.

Massachusetts Bay Community College isserved by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joiningour community.

Locatedin Greater Boston, MassBay is a comprehensive, open-access community college,offering associate degrees and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland, Massachusetts.

PositionSummary:

Theideal candidate will join a vibrant educational community and have a desire andability to serve a population of students with various needs andbackgrounds. This is a part-time,non-unit position with no benefits.

Operating within the Career Services team,the Manager of Mentoring directs the implementation and growth of MassBay’ snewly unified and centralized Mentor Program. This program supports studentsacross all majors by building meaningful mentor relationships, fosteringpersonal growth, enhancing career readiness, and strengthening institutionaland community engagement. This positionmanages all aspects of the Mentor Program, including strategic planning,outreach, mentor-mentee matching, workshop series, event planning,communication platforms, and partnership development aligned with MassBay’ sstrategic goals of equity, student success, and sustainability. The Managerwill also supervise mentoring support staff and part-time student interns,ensuring alignment, accountability, and program effectiveness.

Key Responsibilities and Duties:

Program Leadership, Management, and Supervision

• Hire, train, and supervise mentoring support staff and student interns, including recruitment, scheduling, and performance management;
  
  
• Provide overall direction for the centralized Mentor Program, ensuring alignment with institutional priorities and student needs;
  
  
• Lead the mentor/mentee matching process by aligning student interests, goals, and identities with professional mentors across diverse fields;
  
  
• Oversee all program phases, from onboarding and training workshops through student preparation, reflection, and action planning;
  
  
• Develop and sustain a vibrant mentor community that encourages shared learning, peer networking, and long-term engagement;
  
  
• Student Development and WorkshopFacilitation;
  
  
• Design and implement a semester-based Personal and Professional Development Workshop Series;
  
  
• Deliver and/or oversee structured content on self-discovery, identity, values, confident communication, career planning, and professional skill-building;
  
  
• Ensure mentees understand expectations, track progress, and receive individualized support throughout their participation;
  

EventPlanning and Partnership Cultivation

• Organize mentor and mentee engagement events, including kickoff sessions, networking mixers, mock interviews, and career panels;
  
  
• Partner with Career Services staff, student clubs, faculty, and community leaders to integrate mentoring across campus;
  
  
• Cultivate employer and alumni partnerships to expand mentor recruitment and student access to professional opportunities.
  

Assessment,Reporting, and Continuous Improvement

• Monitor program participation, workshop attendance, and engagement using both qualitative and quantitative data;
  
  
• Collect and analyze pre- and post-program assessments to evaluate student growth in confidence, career readiness, and self-efficacy;
  
  
• Produce mid-year and annual reports summarizing student outcomes, mentor feedback, and recommendations for improvement;
  
  
• Track retention and graduation trends among mentees, with a focus on historically underrepresented student groups;
  
  
• Perform other duties as assigned.

Thislist is not to be considered all-inclusive. A supervisor may assign otherduties as required to meet the needs and foster the mission of the College.

Allemployees of MassBay are expected to work collegially and collaborativelywithin a community that values and celebrates the variety of student experience.

RequiredQualifications:

• Master’s degree from an accredited university from an accredited university, preferably in Education, Counseling or related disciplines;
  
  
• Two (2) years of experience working in higher education, program management, or student advising;
  
  
• Must have a flexible schedule and be willing and able to adjust weekly hours depending on program needs;
  
  
• Strong working knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook;
  
  
• Excellent oral, written communication, organizational, and problem-solving skills.

PreferredQualifications:

• Sensitivity and commitment to the goals of Affirmative Action;
  
  
• Experience working in a community college or similar environment;
  
  
• Demonstrates commitment to working with students in need;
  
  
• Experience working with students or community members in an educational, mentoring, or career development setting;
  
  
• Strong communication and organizational skills;
  
  
• Ability to build relationships with students, alumni, employers, faculty, and staff;
  
  
• Comfort using digital tools to manage communications and engagement.
  
  

AdditionalInformation:

Salary Range: $37.00 per hour; 18 hours per week for 40weeks during the academic year

Classification: Part-time

To Apply: Please complete our online applicationby clicking the “Apply” button. Include a letter of interest, resume, and alist of three professional references with their contact information. Finalistcandidates must provide official transcripts and/or certifications.

Deadline: September 28th, 2025, or after that until filled

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights..