Operations Administrator - Military veterans preferred

Position Title: Operations Administrator

Location: La Mirada, CA 90638, USA

Job Category: Service Operations Admin

Requisition Number: OPERA001175


Position Type: Full-Time

Job Location Type: On-site

Description:

SUMMARY

Responsible for all Service Operations order entry into business software. Also responsible for all product transactions in business system, for inbound/outbound product through the Service Operations warehouse. A very high level of accuracy and commitment is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Enters all Intermarket labor orders within 24 hours of receipt – generates PO for services, tracks accurate project completion dates and closes lines for invoicing processing.
• Creates, tracks and posts all Pick Packs for outgoing products in business systems
• Reviews and confirms all return Pick Packs within 24 hours of job completion.
• Processes all Service Operations accounts payable including supplemental labor invoices.
• Tracks and manages order entry and closure of all change order labor.
• Tracks and communicates all time and materials labor.
• Enters and requests invoicing for all Service Operations order processing.
• Basic to mid-level Excel skills required. Creating and saving PDFs required.
• Proficient with database processes and usage.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, SKILLS and/or EXPERIENCE

Operations Administrator 1 - Requires a high school diploma or GED and up to 2 years of related experience; or equivalent combination of education and experience. Has knowledge of commonly used concepts, practices, and procedures within field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel. Attention to detail, highly organized, multi-tasking, continuous follow through, keen ability to research and learn new things, excellent written and verbal communication skills.

Operations Administrator 2 - Requires a high school diploma or GED and up 2-5 years of related experience; or equivalent combination of education and experience. Familiarity with standard concepts, practices, and procedures within field. Relies on limited experience and judgment to plan and accomplish goals. Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel. Attention to detail, highly organized, multi-tasking, continuous follow through, keen ability to research and learn new things, excellent written and verbal communication skills.

Operations Administrator 3 - Requires a high school diploma or GED and at least 5 years of related experience; or equivalent combination of education and experience. Familiar with a variety of field concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead, train and direct the work of others. A wide degree of creativity and latitude is expected. Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel. Attention to detail, highly organized, multi-tasking, continuous follow through, keen ability to research and learn new things, excellent written and verbal communication skills.

LANGUAGE SKILLS

Ability to fluently speak and understand English. Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, technical procedures, and/or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports and general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel and to operate a computer keyboard, mouse, and telephone keypad. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and occasionally to taste or smell. The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds with assistance or equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate.

*Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

PI278072974