Benefits Coordinator - Roger Williams University - Military veterans preferred

Roger Williams University

Location: Bristol, RI Category: Professional and Clerical Posted On: Wed Sep 17 2025 Job Description:

Reporting to the Benefits Manager, the Benefits Coordinator is responsible for performing a variety of administrative functions in support of RWU Benefit programs.

Program Administration

Determine benefit eligibility for new and existing employees.

Ensure that employees are provided benefit information on a timely basis according to specific plan provisions, related policies, and regulatory provisions, such as the ACA.

Enter enrollments, changes, and terminations into external vendor/provider systems.

Ensure required paperwork, record-keeping, and documentation is complete and accurate for data entry into HRIS and vendor systems.

Complete data entry into the HRIS system, when required.

Regularly audit data entry of enrollments, changes, and termination of benefits for all employees, including those entries completed by a third-party administrator.

Review vendor invoices for accuracy, follow up on required adjustments, then prepare and submit invoices for payment.

Work with vendors and third-party administrators on payment credits and adjustments.

Coordinate and audit third party benefit invoices and receivables.

Calculate, create, and distribute invoices for benefit contributions owed, when required.

Monitor the repayment schedule for benefit premiums owed in arrears, adjust employee records as needed, and notify the Bursar's Office of required adjustments.

Compliance

Assist with gathering data, communicating with employees, and preparing documents, letters, memos, or other communication to employees, as required.

Programs and Events

Respond to all benefit inquiries.

Assist with annual open enrollments for all benefit plans including communication, distribution of materials, reviewing enrollment forms, and working with HRIS to audit all updates and changes.

Participate in other forums, events, educational and enrollment meetings, and committees as an employee resource for information during open enrollment as well as throughout the year.

Leave of Absence and Worker's Compensation Administration

Assist the Benefits Manager with Leaves of Absence and Worker's Compensation cases, as requested.

Monitor leaves full-cycle, through coordinating communications with employees, supervisors, the Payroll department, third-party leave and Worker's Compensation administrators on a regular basis, while collecting all needed documentation.

Provide weekly leave and Worker's Compensation status reports to supervisors.

Serve as a resource for employees and their families on benefit questions, concerns, and issues, while on a leave.

Additional Functions

Act as the back-up to submit payroll 403b retirement plan remittance files externally, when necessary.

Must study and be familiar with details in all union contracts as they relate to benefits.

Maintain knowledge of changing benefit plan documents, vendor contracts, administrative procedures, and collective bargaining agreements.

Associate's Degree in Human Resources or a related discipline.

Minimum three years of experience in a benefits administration position in a Human Resources department.

Working knowledge of employee benefit plan administration.

Exceptional attention to detail and accuracy, above average Excel skills, and very strong analytical skills in order to analyze data, conduct extensive monthly audits, and perform data entry.

Ability to provide high quality service to both internal and external customers.

Basic knowledge of benefits regulations such as FMLA, RI PHMLA, RI TDI, and COBRA.

Ability to prioritize work and meet deadlines with multiple-project management.

Ability to communicate effectively to assist employees in understanding benefit provisions, to foster positive vendor interactions, and problem solve.

Ability to prepare documents and reports, must have intermediate proficiency in Microsoft Office Suite, with above average Excel skills preferred.

Ability to create spreadsheets using mathematical and data formulas.

Ability to work independently and under pressure.

Preferred Qualifications

Bachelor's Degree in Human Resources or related field.

Experience administering complex benefits plans and multiple plan benefit classes.

Experience working in higher education or a nonprofit organization.

Prior experience with HRIS database systems.

At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Roger Williams University is an affirmative action/equal opportunity employer and com-mitted to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaint process can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401) 254-3123 /Email Address: jstanley@rwu.edu

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