Senior Manager Human Resources Business Partner - Military veterans preferred

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

The Senior HR Business Partner will collaborate with leaders across the organization to drive talent strategies that enable business growth and performance. This role will support a dynamic, results-driven environment and play a critical role in shaping enterprise-wide HR programs. The HRBP is instrumental in fostering a high-performance culture and aligning people strategies with business objectives. This role serves as a business partner to assigned client groups and works on enterprise HR projects and programs. Initial business alignment will be with the Go-to-Market (Sales) and Strategy & Marketing organizations.

DUTIES AND RESPONSIBILITIES:

• Serve as a trusted advisor to business leaders, aligning HR strategies with organizational goals and driving effectiveness across departments.
• Partner with leaders to design and implement talent strategies that support performance, team effectiveness, and organizational growth.
• Collaborate with GTM leadership and Finance teams to develop, evaluate, and optimize sales incentive plans. Ensure alignment with business strategy, market competitiveness, compliance, and Paradigm’s compensation program and philosophy.
• Lead workforce planning, succession planning, and performance management initiatives. Identify and develop high-potential talent.
• Coach and develop leaders to build leadership capability, drive engagement, and foster a culture of accountability and results.
• Support organizational change initiatives with effective communication strategies and change management plans tailored to diverse business functions.
• Use people analytics to inform decisions, identify trends, and proactively address talent risks. Partner with Shared Services to leverage tools and dashboards.
• Champion employee experience and engagement initiatives that resonate across departments. Drive programs that support recognition, inclusion, and career growth.
• Ensure HR practices are compliant with labor laws and internal policies. Partner with Legal and Compliance teams to manage employee relations and mitigate risk.
• Develop and deliver critical people programs with enterprise-wide impact (e.g., Leadership Development, Performance Management, Succession Planning).
• Leverage available technology and tools to drive optimization of HR programs and processes.
• Effectively manage and develop HR team members.

• Support and promote Paradigm’s DEIB philosophy and strategies.

• Perform other duties and special projects as required to support the business.

• Maintain reliable and predictable attendance during scheduled work hours or core business hours.
• Travel occasionally for meetings, training, or business-related activities.

SUPERVISORY RESPONSIBILITIES:

• Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
• Set the tone for a strong Enterprise culture and high employee engagement.
• Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
• Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

QUALIFICATION REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree is a preferred.
• 3+ years of strategic HRBP/HR leadership experience, with support across multiple departments including Sales.
• Proficient in human resources software and general business applications, including advanced skills in MS Excel and Outlook; adept at leveraging modern technology and AI-driven solutions to enhance HR operations and decision-making.
• Experience with compensation design and administration, including incentive programs.
• Proven ability to influence and coach executive and senior leaders in a fast-paced, performance-driven environment.
• Strong business acumen and understanding of organizational operations and metrics.
• Excellent communication and presentation skills.
• Strong project management skills.
• Exceptional consultation, facilitation, and relationship management skills.
• Ability to thrive in a dynamic, high-growth organization and scale HR practices accordingly.
• Experience with organizational design, talent development, and change management.
• Strong commitment to DEIB and driving an exceptional employee experience.