2025-09-18
Fivetran
Other
/yr
employee
contract
Oakland
California
94612
United States
From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.
As a Customer Support Engineer at Fivetran, you'll tackle challenging technical problems and collaborate with both internal teams and external customers to achieve exceptional results. Our Customer Support team is dedicated to crafting solutions and delivering outstanding experiences for every customer. You will provide highly technical support to new and existing customers across the globe, ensuring their continued success.Â
Fivetran Support works closely with our customers' passionate teams to deliver a best-in-class experience. Through a collaborative and comprehensive approach focused on both resolving and preventing future issues, the Customer Support Engineer (CSE) serves as our customer's technical champion within Fivetran.
This is a full-time, hybrid position based out of our Dublin, Ireland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies Youll Use
What Youll Do
Skills Were Looking For
(Optional) Bonus Skills
Expertise in at least one SaaS REST API (prominent ones such as Stripe, Shopify and Meta)
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Perks and Benefits
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
Were honored to be valued at over $5.6 billion, but more importantly, were proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.  Â
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetrans culture and what its like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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