Description:
The Quality Assurance Clinical Specialist is the data science and analytics lead for Navy Medicine's High Reliability and Clinical Quality Management programs. This role applies advanced statistical modeling, predictive analytics, and healthcare data science methods to support accreditation assessment readiness, patient safety event analysis, and on-site operational medicine oversight visit preparation.
The Specialist provides the analytic foundation for Joint Commission and other quality standards applicability assessments, assessment tracer tool development and analysis, and continuous surveillance, working under the strategic leadership of the Patient Safety Clinical Data Specialist. The position requires deep expertise in healthcare data analytics and ideally in quality and safety event data, advanced data visualization, and project management discipline at the task level.
This role will be performed on-site at DHHQ (NCR) and requires compliance with DoD trustworthiness standards.
Requirements:
Essential Job Functions:
- Advanced Data Science & Analytics: Conduct predictive modeling, clustering, regression, and statistical analysis across large datasets (M2, SIDR, SADR, JPSR, AARs, JLLIS).
- Visualization & Communication: Build dashboards and advanced visualizations that make complex findings accessible for leadership and operational staff.
- Gap & Trend Analysis: Perform Joint Commission accreditation gap analyses by comparing standards, SOPs, and patient safety event data to detect vulnerabilities in readiness and compliance.
- Tracer Development Support: Generate data-driven inputs to prioritize standards tracer content and risk focus areas, ensuring tools align with safety event patterns.
- Task-Level Project Management: Plan and manage assigned workstreams with accountability for scope, schedule, and deliverables. Maintain project documentation and reporting artifacts to support overall program leadership.
- Collaboration: Work in partnership with the Patient Safety Clinical Data Specialist to ensure analytic findings directly support standards assessments, oversight visits, and leadership briefings.
- Technical Rigor: Ensure reproducibility, accuracy, and audit-ready documentation across all analytic outputs.
Knowledge, Skills, and Abilities
- Consultative work style, with the ability to listen, conduct thorough needs assessment and manage internal resources to present a solution to meet the stakeholders' needs
- A true influencer, able to develop strategic stakeholder partnerships and demonstrate business acumen
- Holds self and team accountable for ensuring that results are achieved; Seizes opportunities to produce results without direct supervision; Takes action on items beyond formal job responsibility; Sets high expectations for self and others.
- Strong ability to build and maintain stakeholder relationships.
- Demonstrates thorough knowledge of writing, presentation, and facilitation skills; Communicates regularly with leaders, and both internal and external stakeholder teams.
- Listens actively; determines stakeholder needs by supplementing the standard assessment techniques and tools with innovative approaches.
- Ability to deal with critical customer situations in a professional and timely manner.
- Ability to identify and communicate project and support escalations.
- Ability to multitask, effectively organize, and collaborate.
- Leads by example; actively listens; respects the opinions and perspectives of others; demonstrates strong personal commitment to others; clearly states thoughts, ideas, and expectations.
Requirements:
- Must be a U.S. Citizen capable of obtaining and maintaining a favorable Public Trust determination and background investigation. This includes SF-86P, FBI fingerprint check, credit check, and law enforcement checks.
- Bachelor's degree in healthcare, data science, public health, or a related field.
- 5–8 years of professional experience in healthcare quality assurance and analytics.
- Experience with large-scale data systems (e.g., Tableau, Power BI), dashboard development, and home-grown tool design and development.
- Strong expertise in statistical modeling, predictive analytics, and trend analysis.
- Certification (Required): Project Management Professional (PMP).
- Located in the Washington D.C., Maryland, Virginia (DMV) Metropolitan Area – frequent travel to the Defense Health Headquarters is required.
- Deep expertise in hospital operations, healthcare quality and safety and reporting.
- Experience working directly in hospital and/or clinical environments.
- Demonstrated experience advising senior leadership, managing high-stakes projects, and applying patient safety science frameworks.
- Proficiency in MS Office (Word, Excel, PowerPoint, Access, Project) and Adobe Acrobat
- Strong critical thinking and problem-solving skills
- Able to view projects at strategic and tactical levels
- Demonstrated and proven record of success within a fast-paced, consultative environment.
- Exceptional communication skills, with experience briefing senior government officials and leading executive-level discussions.
Preferred
- Experience supporting patient quality and safety organizational change efforts and programmatic assessments, ideally in military environments
- Intermediate knowledge of safety science, high reliability practices, healthcare process and quality improvement
- Demonstrated support of High Reliability Organization (HRO) frameworks in clinical or operational settings, including Ready Reliable Care (RRC).
- Experience analyzing just culture programs and administering patient safety culture surveys (e.g., HSOPS).
- Strong facilitation and collaboration skills with multidisciplinary teams in healthcare or military settings.
- Experience supporting site visits, accreditation tracers (e.g., Joint Commission), or oversight engagements in healthcare or military systems.
- Experience developing analytical reports and presentations for senior military leaders with action-oriented insights.
- Experience in flowcharting software (e.g., Visio, Lucid) a plus
- Experience interfacing with BUMED / Navy Medicine, Defense Health Agency (DHA), or other Military Medicine organizations.
- Familiarity with MHS GENESIS and supporting data systems.
- Experience in warfighter support and operational military environments (e.g., operational medical settings).
Corporate Responsibilities:
As a member of TransformCare's team, this role will have the following additional responsibilities:
- Provide and maintain a positive work culture for all staff
- Provide regular updates to leadership
- Comply with corporate policies
- Support business development when required
Working Conditions/Physical Demands:
Potential for travel up to 50% of the time to support on-site operational medicine visits, depending on project phase. Sites may contain levels of noise commensurate with military missions and operations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, sit, stand, read, drive, climb stairs, and any other physical requirements as may normally be encountered in the course of travel.
Disclaimer: This job description identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned.
Equal Opportunity Employer, including disability/protected veterans
Equal employment opportunity, including veterans and individuals with disabilities.
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