Life Sciences Supply Chain Specialist - Military veterans preferred

Accountabilities                                                                                                                

Key activities

Key Accountabilities  

• Collaborates with external freight forwarding partners to arrange timely pick-up and export of pharmaceutical products.
• Manages end-to-end cold chain logistics, ensuring product integrity and compliance with international shipping regulations.
• Performs accurate and timely SAP transactions for product receipting and export.
• Ensures all shipment documentation (e.g. , commercial invoices, packing lists, temperature logs) is correctly filed and audit-ready.
• Partners with quality and external logistics providers to investigate and resolve transport deviations, including temperature
• Supports root cause analysis and implements corrective and preventive actions (CAPA) for logistics-related issues.
• Applies expertise in pharmaceutical cold chain logistics and Good
• Monitors temperature-controlled shipments using validated equipment and systems.
• Ensures all supply chain operations comply with global regulatory standards (FDA, DSCSA, EMA, GDP).
• Maintains inspection and audit readiness across all logistics and supply chain processes.
• Maintains comprehensive documentation of all supply chain processes in alignment with SOPs.
• Identifies and implements opportunities for process optimization and continuous improvement.
• Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under Data Protection Legislation in addition to all DGF IE policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme

 Competencies                                                                                                             

• Relationships with others

• Communicates in an open and honest
• Treats others with respect, develops trust and values diversity
• Demonstrates sensitivity to diversity, ie culture, gender, age, religion, race disability.
• Develops effective relationships with employees, peers and
• Confidence in dealing with all levels in the business over the telephone and also on a face to face basis.
• Ability to remain calm when dealing with difficult
• Good listening skills and ability to respond in a clear, respectful

• Teamwork

• Commitment to fulfilling their role in a
• Supportive approach to other team
• Shares information, knowledge, ideas and experience freely with
• Commits to team decisions and contributes to building a team
• Works collaboratively with others to achieve team or business
• Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievement
• Encourages and motivates team members and work colleagues

• Customer Orientation

• Basis decisions on how his/her actions impact on customers and
• Builds and maintains effective relationships with customers, suppliers and other departments.
• Focuses on the needs of customer and seeks to meet and exceed
• Quickly and practically solves problems, seeking advice where
• Appreciates what customers want and continuously strives to meet customer expectations.

• Problem Solving

• Identifies issues, problems and
• Deep dives to identify root causes of issues
• Applies formal problem solving techniques
• Evaluates risk
• Gathers information and analyses cause and
• Quickly and practically solves
• Establishes effective work processes and
• Documents and communicates awareness of the problem, solution and action taken.

• Commitment to Excel

• Achieves work targets and is willing to take on additional roles/responsibilities.
• Continuously reviews current
• Seeks and is open to feedback from
• Always behaves in a manner consistent with DHL's
• Demonstrates a positive attitude to
• Flexible approach to
• Looks for opportunities in a changing
• Provides detailed advice to others
• Takes initiative to keep skills up to date

• Procedural Skills

• Ability to organize own workload across a range of responsibilities & meet deadlines.
• Ability to select appropriate
• Ability to follow
• Ability to meet procedural
• Ability to improve an existing
• Ability to create a

• Attention to Detail

• Ability to work with lots of data to high level of accuracy.
• Ability to apply high attention to detail to written (text) documents.
• Ability to follow through on procedures and ensure completion.

 Skills / Qualifications:                                                                                                             

• Expected years of experience (Minimum)

• Proven experience in pharmaceutical logistics, particularly in cold chain operations.
• Strong understanding of global regulatory frameworks (FDA, DSCSA, GDP).
• Proficiency in SAP and other supply chain management Excellent organizational skills with a high attention to detail. Ability to work cross-functionally with internal and external stakeholders.

• Expected Qualifications

• 3 years experience in a similar role
• Proven experience in pharmaceutical logistics, including cold chain management and Good Distribution Practices (GDP).
• Strong working knowledge of global regulatory standards (FDA, DSCSA, EMA) and compliance requirements.
• Proficiency in SAP for inventory management, shipment processing, and documentation.
• Experience coordinating with external freight forwarders and quality teams to resolve transport deviations.
• Familiarity with implant logistics, including handling, storage, and coordination with clinical teams.
• Excellent organizational skills with a focus on documentation and audit readiness.
• Ability to work cross-functionally with internal stakeholders and external partners.
• Strong problem-solving skills and attention to detail in a regulated
• Effective communication skills, both written and

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.